CRM Analyst

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RISK

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🎯 Recruiter

Recruitment

RISK is a company whose website content indicates a careers site and recruitment portal. The site provides cookie management and privacy information, job listings, and an employee login; the careers platform appears to be powered by Teamtailor. The visible content focuses on hiring and candidate/employee access rather than specific products or industry verticals.

📋 Description

• Support key strategic initiatives aimed at user retention, optimizing communication channels, and boosting the overall efficiency of our CRM activities. • Dive deep into data, uncover actionable insights, and evaluate CRM mechanics. • Actively foster a data-driven decision-making culture across the team. • Become a core analytical cornerstone and go-to expert for the entire CRM direction. • Work with massive data volumes where your insights directly shape and steer real-world business decisions. • Enjoy a high degree of autonomy to introduce automation, AI-driven solutions, and cutting-edge analytical frameworks. • Play an active role in scaling one of the company's most vital, strategic growth vectors. • See the direct impact of your work reflected in improved retention, higher engagement, and core business metrics. • Collaborate within a mature, high-performing analytics team with vast opportunities for further career and leadership growth.

🎯 Requirements

• 3–5+ years of proven experience in data analytics, specifically within CRM, Marketing, or Product environments. • Advanced proficiency in SQL for extracting, manipulating, and analyzing complex datasets. • Hands-on experience building and maintaining dashboards using BI platforms (such as Power BI, Tableau, Looker, or Metabase). • Solid track record in analyzing user behavior, customer journeys, and key product metrics. • Deep understanding of CRM performance, user engagement, and retention indicators (Retention Rate, Churn, LTV, Cohort Analysis). • Experience working comfortably with large-scale, high-volume datasets. • Strong grasp of statistical methods and best practices for setting up, executing, and evaluating A/B tests. • Ability to translate complex data into clear, actionable business recommendations. • Exceptional systematic and analytical thinking to break down complex issues. • High level of independence, responsibility, and ability to thrive with ambiguous or loosely defined tasks. • A self-starter attitude with a strong sense of initiative and sharp attention to detail. • Excellent presentation and storytelling skills—you can confidently pitch your findings and back up your recommendations with data.

🏖️ Benefits

• Children Allowance • Mental Health Support • Sport Activities • Language Courses • Automotive Services • Veterinary Services • Home Office Setup Assistance • Dental Services • Books and Stationery • Training Compensation • Massage