Associate Director – Salesforce Sales and Experience Cloud

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🕒 March 10

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Riveron

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

💸 Finance

B2B • Finance

Riveron is a national business advisory firm that partners with CFOs, private equity firms, lenders, and corporate leaders to improve accounting, finance, technology, and operational performance. The firm provides hands-on consulting across accounting advisory, transaction services (M&A, buy/sell-side diligence), tax advisory, restructuring and turnaround, interim management, governance/risk/compliance, capital markets advisory, ESG consulting, and technology enablement (ERP, automated reporting and AI-enabled finance solutions). Riveron focuses on implementing practical solutions from strategy through execution to increase transparency, drive transformation, and support complex transactions and capital events.

📋 Description

• Collaborate with stakeholders to understand business processes and translate them into Salesforce solutions. • Document functional requirements and create solution design. • Configure and customize Salesforce Sales Cloud to meet business needs. • Design and implement Experience Cloud portals. • Map requirements with OOB features and identify need for customization • Configure various features of Sales Cloud such as Sales Management, Campaigns, Lead Conversion, Forecasting, Sales Cadences, Account Management, Territory Management. • Guide clients to make buy vs build decisions. • Implement App Exchange products such as DocuSign, Spiff/Xactly, Conga Composer, Sales Navigator, Demand tools, Cloudingo, Checkmarks, PMD, OwnBackup, Vonage • Identify integration requirements and suggest approach • Configure Experience Cloud features such as Experience Builder, Customer Service, Partner Central, Self-Service Portals, Knowledge and Chatter • Customize Experience Cloud templates for branding and usability. • Ensure responsive design and accessibility across devices. • Prepare configuration runbooks and guide development team • Prepare Solution design, System Architecture and Entity Relationship Diagram • Conduct user training sessions and create documentation.

🎯 Requirements

• 10 plus Years of Experience in Salesforce with Strong understanding of Sales and experience Cloud • Must have done more than two end to end implementations of Sales and Experience Cloud. • Hands on experience of CPQ implementation and Quote to Cash process • Hands on experience on OOB features of Sales and Experience Cloud • Hands on experience on various automation features such as flows. • Strong Knowledge of Apex and LWC • Good exposure to Devops • Knowledge of Single Sign on • Knowledge of integrations with NetSuite and ERP with REST/SOAP APIs and middleware such as MuleSoft, Boomi • Knowledge of Agentforce • Excellent communication skills • Certifications: Sales Cloud Consultant, Experience Cloud Consultant, CPQ Administrator/Revenue Cloud Consultant (Desirable), Agentforce Specialist (Desirable), Salesforce Certified Application Architect (Desirable), Platform Developer I & II (Desirable), Integration Architecture Designer (Desirable)

🏖️ Benefits

• This position is eligible for a full range of benefits including medical, dental, and vision insurance • 401(k) with company match • PTO