Senior Associate – Revenue Operations

Job not on LinkedIn

🔥 10 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

💹 Revenue Operations

Where this job comes from

Posted on Riveron's careers page ↗Riveron's careers page, not through a job board

First seen by Remote Rocketship 10 minutes ago

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Logo of Riveron

Riveron

501 - 1000 employees

Founded 2006

💸 Finance

🏢 Enterprise

💼 Consulting

Finance • Enterprise • Consulting

Riveron is a national business advisory firm specializing in accounting, finance, technology, and operations. They provide practical advisory services and solutions, helping clients implement necessary changes to achieve exceptional results. Riveron partners with the office of the CFO, private equity firms, and other capital providers to elevate performance across the transaction and business cycle. Their offerings include accounting and finance operations, capital markets advisory, ESG consulting, governance, risk, and compliance services, among others.

📋 Description

• Support daily administration of the Salesforce org, including user setup and deactivation, profiles, roles, permission sets, and public groups • Monitor data quality through duplicate reviews, data validation, cleanup procedures, mass data uploads, and migrations • Provide end-user support and troubleshoot ad hoc platform issues • Maintain documentation of processes, configurations, and administrative procedures • Review and close out opportunities and verify accuracy in OpenAir as part of the QC Approval Team • Assist with changes to closed-won opportunities and escalate concerns to the manager • Remind approvers about outstanding approval requests • Monitor the Pipeline Inbox, ensure requests are tagged, and notify the manager of concerns • Respond to questions about project code and stage in Salesforce • Add new Salesforce users and deactivate departing users • Run new-user requests before setting up access and update the Riveron Account for employee departures • Collaborate with team members to resolve user-related SFDC issues and escalate promptly • Assist with Salesforce training, facilitate user training sessions, and drive adoption of new features and best practices • Keep the RevOps Intranet (Omnia) site updated • Fulfil Salesforce reporting requests and build and maintain reports and dashboards

🎯 Requirements

• 5 to 8 years of experience in Salesforce • Working knowledge of Salesforce/SFDC, including reports/dashboards, user management, and standard configuration • Exceptional attention to detail and accuracy in data and documentation • Strong written and verbal communication skills • Ability to explain concepts to non-technical users • Ability to work quickly and efficiently while managing multiple priorities • Strong organizational and problem-solving skills • Experience creating training materials and delivering user training preferred • Experience partnering with operations, sales, or revenue teams on cross-functional projects preferred • Salesforce Administrator certification is good to have, not a must • Comfortable working 6PM IST to 3AM IST night shifts

🏖️ Benefits

• Medical, dental, and vision insurance • 401(k) with company match • PTO • Flexibility • Progressive benefits • Mentorship and growth opportunities • Meaningful opportunities for impactful work supporting well-being • Salesforce training and professional development opportunities • Full range of benefits for full-time roles

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