Instructional Designer

🕒 May 5

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Logo of Roadie

Roadie

51 - 200 employees

Founded 2014

🚗 Transport

🛍️ eCommerce

Transport • eCommerce • Logistics

Roadie is a crowdsourced delivery platform that provides local same-day delivery across the United States. As a UPS company since 2021, it offers reliable delivery solutions with a network of 200,000 drivers, enabling efficient last-mile shipping for various industries like retail, e-commerce, and healthcare. Roadie's services include handling deliveries for bulky items, returns processing, and providing delivery solutions for a wide range of industries including airline luggage, grocery, and construction supplies. Their platform supports streamlined delivery operations with real-time tracking, 24/7/365 availability, and seamless API integration, making Roadie an ideal solution for businesses looking to improve their logistics and delivery capabilities.

📋 Description

• Collaborate with CX stakeholders to conduct needs assessments, identify learning objectives and appropriate learning strategies for the CX team • Design, develop, and implement a variety of instructional materials, including digital learning materials, presentations, tutorials, videos, job aids, and other resources, using instructional design principles and best practices • Create interactive and engaging learning experiences that cater to diverse learning styles and preferences • Conduct learning evaluations to measure the effectiveness and impact of learning interventions, from reaction through results • Continuously iterate and improve upon instructional materials based on content feedback from facilitators, learnings and need analysis data • Stay abreast of industry trends and emerging technologies in instructional design and adult learning to inform the development of innovative learning solutions • Collaborate with external vendors and partners as needed to augment in-house expertise and resources • Provide guidance and support to internal teams and stakeholders on instructional design principles and best practices

🎯 Requirements

• Bachelor's or Master’s degree in Instructional Design, Education, Learning Sciences, or a related field • Proven experience (3+ years) in instructional design, e-learning development, and instructor-led training • Strong knowledge of instructional design principles, adult learning theory, learning evaluation and instructional technology tools and platforms • Experience with learning management systems (LMS) and content management systems (CMS) • Experience using Articulate Storyline, Rise, and Reach preferred • Experience using Vyond or similar software is preferred • Excellent project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines • Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders • Strong analytical skills, using data to inform the learning strategy and execution • Creative problem-solving skills and a passion for designing innovative learning solutions • A bias for action, thriving in a fast-paced, agile environment

🏖️ Benefits

• Competitive compensation packages • 100% covered health insurance premiums for yourself • 401k with company match • Tuition and student loan repayment assistance (that’s right - Roadie will contribute directly to your existing student loans!) • Flexible work schedule with unlimited PTO • Monthly 3-day weekends • Monthly WFH stipend • Paid sabbatical leave- tenured team members are given time to rest, relax, and explore • The technology you need to get the job done

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