Technician, Field Service

🕒 March 6

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Royal Casino DGS GmbH

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2005

🎲 Gambling

🎮 Gaming

Gambling • Gaming

Royal Casino DGS GmbH is a German operator of leisure and entertainment centers and gaming arcades. The company runs over 50 modern Merkur Royal-branded sites with bistro/gastro elements, employs around 350 people, and traces its history to the Drei Groschen Spiel GmbH. Royal Casino DGS emphasizes TÜV-certified quality standards, player protection and youth protection, regular staff training, and professional, transparent operations.

📋 Description

• You are the main contact (m/f/d) for all technical questions on site. • You independently organize and coordinate your workday. • Maintenance and repair of gaming machines, entertainment systems, security technology and building systems. • Installation and commissioning of new equipment. • Documentation of service calls. • Support for refits and new openings. • Ensuring compliance with legal requirements and internal standards. • Handling customer complaints.

🎯 Requirements

• You enjoy working in technical or hands-on fields and bring relevant experience (e.g., electrician, plumber/installer, mechatronics technician, etc.) (m/f/d). • Ideally, you already have some professional experience in gaming and entertainment technology (desirable). • You have technical aptitude and practical skills. • You have an independent and committed working style. • You are a team player and possess fair leadership qualities. • You hold at least a Class B driving license.

🏖️ Benefits

• A secure job in a future-oriented company. • Independent work with a company vehicle (Skoda) available for private use. • Comprehensive onboarding as well as regular exchange and training opportunities. • Attractive remuneration and additional benefits (holiday and Christmas bonuses). • A motivated and collegial team. • Flexible working hours. • Attractive remote work / home office arrangements. • Modern work equipment (company mobile phone, laptop, etc.) and short decision-making paths. • Employee events, e.g., company parties, sports events, etc. • Gym membership at FitX.