Service Technician, Printing and Copying Industry, Field Service

🕒 February 10

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TA Triumph-Adler GmbH

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1896

🔧 Hardware

☁️ SaaS

🤝 B2B

Hardware • SaaS • B2B

TA Triumph-Adler GmbH is a European provider of office printing hardware and accompanying software and services. The company designs and supplies multifunction printers (MFPs) and production printing systems and supports connected workplaces with IT infrastructure, fleet management, cloud scanning and digital-archiving solutions. It also offers managed workplace services, security and monitoring solutions, consumables and financing, focusing on partner-led B2B sales and enterprise customers.

📋 Description

• Installation, maintenance and repair of TA Triumph-Adler products • Recording all service-related data in the Service Management System • Assessment and processing of warranty and guarantee cases • Point of contact for products in close cooperation with the Sales team • Promotion of technical service offerings • Support from in-house product specialists

🎯 Requirements

• Completed training as an Information Electronics Technician for Office Systems or a comparable qualification • Career changers with experience, strong expertise and a passion for information electronics are welcome • Strong service orientation to ensure high customer satisfaction • Solid system knowledge and professional experience in copier and print technology (ideal) • Good knowledge of IT systems and network technology • Team player with a passion for technology and customer consulting • Strong communication skills and interpersonal competence • Very good German language skills and the ability to understand documentation in English • Class B driving license

🏖️ Benefits

• Permanent employment contract • 30 days of annual leave • Company car for private use • Flexible working hours (flexitime model) • Customer visits within day-trip range • Comprehensive onboarding • Our TA Academy and individual training opportunities • Pluxee benefits card (monthly shopping voucher) • Employee discounts via Corporate Benefits • Commission opportunities also available in technical roles • Gympass membership: access to sports, leisure and wellness facilities • Bike leasing