Application Implementation – Business Process Analyst

🕒 May 19

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RR Donnelley

10,000+ employees

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact.

📋 Description

• Up to 50% travel may be required for this position. • Responsible for managing the standardization and migration from existing legacy MIS solutions to Enterprise MIS solutions. • Support the functional areas of Finance, Customer Service, Estimating, Planning, Purchasing, Scheduling, Shop Floor Data Collection and Shipping/Receiving. • Collaborates on material design and development, recommend changes based on experience. • Provides technical support for web-based and other delivery methods. • Identifies problems, trends, and/or performance gaps related to employee effectiveness. • Develops strategies to move the organization to a high-performance environment. • May serve as Project Manager for specific programs. • Communicates directly with key operational stakeholders to set implementation strategy. • Applies standard evaluation methodologies for measuring training effectiveness and analyzes evaluation data.

🎯 Requirements

• 3-5 years experience in a Print Manufacturing or closely related environment • subject matter expertise in one of the key functional areas requiring SME support • prior systems implementation experience preferred • training and documentation experience required • experience writing technical and functional specifications • proficiency with Microsoft Office and Google Suite • experience in the change control management process • understanding and experience in managing complex projects

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • disability insurance • 401(k) with company match • life insurance • other voluntary supplemental insurance coverages • parental leave • adoption assistance • tuition assistance • employer/partner discounts

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