Strategic Account Manager – East

🕒 May 8

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RR Donnelley

10,000+ employees

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact.

📋 Description

• Maintain and grow customer accounts optimizing revenue opportunities: 75% • Act as a trusted business partner, build meaningful value-add relationships • Build successful relationships with senior level clients and decision makers • Ensure tactical and flawless implementation of programs • Point of client contact for problem solving • Develop and cultivate new business opportunities with the client • Engage with decision makers • Lead with client solutions, understanding their end goal, provide integrated product solutions • Using data, research and insights to maintain and grow revenue opportunities • Understanding of how Customers’ consumer marketing, advertising and trade/sales dollars are being spent • Sell product mix (integrated solutions) as appropriate to ensure successful campaigns • Research, tailor and teach commercial insights to clients • Negotiate contracts; engaging internal resources as needed • Exceed revenue goals and be proactive in driving revenue 10% • Create a compelling story/vision for the customer challenging their marketing strategy • Acquire and sell to close accounts with varying complexity levels • Provide accurate and timely reports and forecasting as required by the Company. 15%

🎯 Requirements

• Bachelor’s degree preferably in the fields of Business, Marketing, or Communications; or equivalent combination of education and experience • 5+ years of successful (proven) outside sales and/or account management experience • 5+ years experience in developing and maintaining successful client relationships • Media experience is highly preferred • Use of data and insights as a solution selling tool. • Ability to determine and resolve issues and implications. • Excellent written and oral communication skills. • Ability to manage multiple clients while seeking organic growth opportunities. • Proficiency in Microsoft Office and CRM software, with aptitude to learn system

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • disability insurance • 401(k) with company match • life insurance • other voluntary supplemental insurance coverages • parental leave • adoption assistance • tuition assistance • employer/partner discounts

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