DTC eCommerce Operations Manager

Job not on LinkedIn

🔥 1 hour ago

🇵🇭 Philippines – Remote

💵 $2k - $3.5k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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Logo of RZ HR Studio

RZ HR Studio

2 - 10 employees

Founded 2024

🎯 Recruiter

👥 HR Tech

Recruitment • HR Tech

RZ HR Studio is a talent network and hiring platform focused on connecting candidates with remote-first startups and growing companies. The site markets curated, ongoing opportunities where a single profile can be matched to multiple roles across client companies; if selected, hires contract directly with the client (not an agency) and candidates are not charged fees. The platform emphasizes remote-first careers, curated matching, increased visibility to hiring companies, and lists fully remote roles across functions like e-commerce, design, operations, and marketing.

📋 Description

• Own and improve day-to-day business operations • Build, document, and implement SOPs and workflows • Create processes and documentation in Notion • Coordinate supply chain, logistics, 3PL, fulfillment, and Customer Service • Identify operational bottlenecks and implement solutions • Coordinate cross-functional projects and priorities • Support recruiting, interviewing, and employee onboarding • Ensure employees have the systems and access needed to perform their roles • Provide operational reporting to executives • Build structure and accountability across departments

🎯 Requirements

• 3+ years managing operations for a DTC/eCommerce brand • Proven experience creating and implementing SOPs and operational systems • Strong eCommerce management experience • Highly organized with excellent project and process management skills • Comfortable managing multiple priorities in a fast-paced environment • Proactive problem-solver who works well independently • Strong ownership mentality—you identify problems and solve them • Able to commit exclusively to the company • Strong plus: experience working inside a scaled DTC brand across operations, project management, hiring, customer service, fulfillment, supply chain, and reporting • Strong plus: previous ownership or management of a direct-response eCommerce brand generating approximately $2M–$5M+ per month, particularly in the supplement space

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