Senior Account Development Manager

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S&B

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏗️ Construction

⚡ Energy

🤝 B2B

Construction • Energy • B2B

S&B is an integrated engineering, procurement, and construction (EPC) firm that delivers design-build solutions for complex industrial projects. Headquartered in Houston, S&B emphasizes fully integrated EPC delivery across markets such as midstream, terminals, chemicals & refining, pulp & paper, power and industrial, energy transition, and advanced recycling. The company highlights safety-by-design, decades of industry experience (55+ years), and a track record of delivering hundreds of projects for industrial and energy-sector clients.

📋 Description

• Manage and develop relationships with key contacts across a portfolio of high-value customer accounts. • Create and execute strategic account plans designed to increase customer engagement, program utilization, retention, and revenue growth. • Conduct regular business reviews to evaluate account performance, identify opportunities, and align on customer objectives. • Monitor account health and performance metrics, proactively addressing risks, challenges, and opportunities for expansion. • Serve as the primary escalation point for complex customer issues and partner with internal teams to drive timely resolution. • Drive revenue growth through consultative account management, product adoption, and program enhancement opportunities. • Partner with Executives and leadership teams to support contract renewals, negotiations, and retention initiatives. • Utilize reporting and analytics to identify trends, develop recommendations, and improve overall program performance. • Develop and deliver presentations, proposals, and strategic recommendations to customer contacts. • Support customer onboarding activities, program launches, and implementation initiatives. • Plan and execute employee fitting and selling events designed to increase customer participation and program adoption.

🎯 Requirements

• Bachelor's degree is preferred or equivalent combination of education and experience. • 5+ years of account management, customer success, business development, or sales experience. • Proven success managing strategic or enterprise-level customer relationships. • Demonstrated ability to drive customer retention, revenue growth, and client satisfaction. • Experience presenting to executive-level stakeholders. • Experience mentoring, coaching, or supporting the development of others preferred. • Healthcare apparel, retail, uniform program, or event management experience preferred.

🏖️ Benefits

• Health insurance • Professional development opportunities