Organizational Change Management Lead – Medicaid Enterprise PMO, MMIS Modernization

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🕒 May 19

🏰 Missouri – Remote

🏰 Missouri – Remote

⏰ Full Time

🟠 Senior

📚 Learning and Development

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S2Tech

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1997

🤝 B2B

🏛️ Government

⚕️ Healthcare Insurance

B2B • Government • Healthcare Insurance

S2Tech is a U. S. -based IT and business services firm (doing business as Seven Seas Technologies, Inc. ) that delivers advisory, integration, technical, and quality services to enterprise and government clients. The company emphasizes collaborative partnerships and open communication to design and operate solutions—notably long-standing support for Medicaid MMIS and other healthcare clients—using onshore and offshore resources to improve processes, reduce costs, and provide 24/7 production support. S2Tech also engages in community impact through its Fortune Fund nonprofit initiatives.

📋 Description

• Lead the development and execution of the overall Organizational Change Management strategy across MMIS modernization initiatives • Align OCM activities with project governance, PMO standards, and SDLC processes • Serve as the primary advisor to State leadership on change readiness, adoption risks, and mitigation strategies • Conduct stakeholder analysis and develop engagement strategies across multiple State agencies and divisions • Design and implement communication plans, messaging frameworks, and outreach strategies • Lead organizational readiness assessments and define action plans to address gaps • Develop and implement adoption metrics, feedback mechanisms, and performance tracking tools • Conduct Change Impact Analyses (CIA) to assess impacts on people, processes, and technology • Develop and execute resistance management strategies • Support development of organizational design recommendations to align with future-state operations • Develop and maintain key OCM deliverables, including: OCM Plan, Stakeholder Analysis, Communication Plan & Assets, Training Plan & Materials, Readiness Assessments, Adoption Metrics & Dashboards, Transition & Sustainment Plans • Collaborate with PMO leadership to integrate OCM into project plans, status reporting, and governance structures

🎯 Requirements

• 5+ years of experience leading organizational change management initiatives, preferably in large-scale IT or system modernization programs • Proven experience developing and executing OCM strategies in complex, multi-stakeholder environments • Experience with state government, Medicaid, MMIS, or healthcare systems • Strong knowledge of: Change management methodologies (e.g., Prosci, ACMP) • Stakeholder engagement and communications planning • Organizational readiness and adoption measurement • Demonstrated ability to work within PMO structures and large program governance models • Excellent communication, facilitation, and executive stakeholder management skills

🏖️ Benefits

• Medical / Dental / Vision Insurance – insurance premium assistance provided • Additional Insurance (Life, Disability, etc.) • Paid Time Off • 401(k) Retirement Savings Plan & Health Savings Account • Various training courses to promote continuous learning • Corporate Wellness Program