Mulesoft GTM Specialist – Practice Director

🕒 May 5

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Logo of Salesforce

Salesforce

10,000+ employees

Founded 1999

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

SaaS • B2B • Artificial Intelligence

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Provide specialist MuleSoft & Integrations product & implementation expertise to help position, scope, and schedule MuleSoft Professional Services engagements, including for both customer-funded and internally funded engagements • Partner and build strong relationships with License Sales and Professional Services OU counterparts to educate on the positioning and representation of our Services offerings • Engage customers, including C-Level , using a consultative selling approach that positions Salesforce and yourself as a long-term trusted advisor relationship • Use industry expertise and business insight to understand customer motivation, business drivers, strategic goals and desired business outcomes • Create a compelling vision and clearly communicate our transformative solutions with the goal of generating significant success and business value from a customer's investment • Continuously explore opportunities with existing customers regarding ‘add on’ services • Contribute to the development of internal methodologies and standardized approaches for use across Services OUs and other regional Practices • Meet individual Services KSOs (Key Strategic Objectives), including individual utilization and individual Services bookings influenced • Flexibility to travel across other North American locations (typically 10%-25% per quarter)

🎯 Requirements

• 10+ years experience • Working with integration platforms to solve real business problems • Deep understanding of API-led connectivity, MuleSoft Anypoint Platform, and the emerging AI/LLM ecosystem • Relevant Product experience on MuleSoft's Agentic enterprise Solutions including AgentFabric, LLM Gateway, MCP Bridge • Relevant experience in at least one Cloud technologies - among AWS, Azure, GCP ( sizing, design and scaling ) • Experience with different Integration Patterns and ability to recommend relevant patterns solving customer use cases • Strong awareness of MuleSoft different deployment models including CloudHub 2.0 and Runtime Fabric • Experience in a Professional Services GTM or delivery role (E.g. Account Partner, Client Partner, Engagement Manager, pre-sales Architect) • Ability to translate complex, technical capabilities into tangible business outcomes and ROI for customers • Background in a consultative role, with a strong understanding of consumption sales, technology and how software services fits into the overall sales process • Experience growing accounts with large and complex pursuits or projects ($M+) • Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as implementation methodology, roadmapping, enterprise transformation strategy, and executive-level requirement gathering sessions • Highly collaborative team player with strong interpersonal skills and the ability to thrive in a fast paced, unpredictable environment • Ability to operate strategically and execute tactically, a self-starter who can drive outcomes without heavy structure

🏖️ Benefits

• time off programs • medical • dental • vision • mental health support • paid parental leave • life and disability insurance • 401(k) • employee stock purchasing program

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