Associate Solutions Architect

Job not on LinkedIn

🔥 2 minutes ago

⛷️ Utah – Remote

⛷️ Utah – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💻 Solutions Engineer

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SalesRabbit

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

☁️ SaaS

🤝 B2B

🏢 Enterprise

💰 Private Equity Round on 2021-12

SaaS • B2B • Enterprise

SalesRabbit is a comprehensive field sales management platform designed to streamline the sales process for door-to-door and field sales teams. The platform offers a wide array of applications and tools, including lead generation, area scoring, sales reporting, digital contracts, solar system design, and more. SalesRabbit caters to industries like solar, roofing, telecommunications, and more, providing tailored solutions for businesses of all sizes. With features like machine learning, gamification, and digital proposals, SalesRabbit elevates field sales teams' performance, making them more efficient and productive. The platform is trusted by over 85,000 sales professionals and supports seamless workflow optimization and sales automation.

📋 Description

• Own pre-sale technical discovery, scoping, and proof-of-concept builds for key roofing prospects, stepping in as the primary technical resource for the sales team. • Lead post-sale implementation, deployment, and onboarding — project-managing custom Statements of Work (SOW) from kickoff to a live, adopted solution. • Diagnose and resolve complex configuration and data-layer challenges as a Tier 2/3 technical resource, digging into customer environments, API documentation, and webhooks. • Audit data sync accuracy and resolve structural configuration requests by querying system databases in MySQL and PostgreSQL. • Build automated internal delivery workflows and custom solutions using no-code/low-code environments and modern AI coding assistants (such as Claude Code). • Configure specialized partner integrations, linking data streams between financing partners and webhooks. • Partner with Product Engineering, providing structured feedback loops that directly influence and refine a net-new product coming to market. • Serve as the internal Subject Matter Expert on the roofing solution set, and partner with existing customers to uncover optimization opportunities that maximize their business value. • Map technical environments, data pathways, and client workflows and document architectural playbooks and configuration criteria in Jira and Confluence.

🎯 Requirements

• 1–3 years in a customer-facing technical role — Solutions Architecture, Technical Onboarding, Solutions Engineering, or Tier 2/3 Technical Support. • Practical experience running queries in MySQL or PostgreSQL, plus a comfortable understanding of API documentation and webhooks. • Proven ability to learn new tools quickly, including low-code/no-code platforms, AI development tools (e.g., Claude Code), and diagramming software. • Exceptional verbal and written technical communication — able to explain complex configurations clearly to both customer stakeholders and product developers. • Bachelor's degree in a relevant technical field (Computer Science, Information Systems, or Information Technology), or an equivalent combination of education and hands-on technical experience.

🏖️ Benefits

• 20 days of PTO + 10 paid holidays • Medical, Vision, Dental, and Basic Life Insurance • 401(k) 100% matching up to 4% of salary • Company phone plan covering service for employee and spouse/child