Sales Enablement Manager

🕒 March 5

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Logo of Samsara

Samsara

1001 - 5000 employees

Founded 2015

🏢 Enterprise

🚗 Transport

🔐 Security

💰 Seed Round on 2014-08

Enterprise • Transport • Security

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

📋 Description

• Develop tailored enablement strategies to address identified performance gaps in the Customer Success organization, including specific objectives, development plans, and accountability measures. • Create and implement learning programs to support company-wide change management initiatives for Customer Success Manager (CSMs) to increase productivity throughout the renewal cycle. • Lead impactful training for CSMs, and serve as a subject matter expert in developing training materials and messaging to the field. • Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices.

🎯 Requirements

• Bachelor's degree from a 4 year accredited university. • 3+ years in sales enablement or related fields, preferably in high-growth environments with knowledge of Customer Success methodologies and renewals or account management strategies. • Prior experience in post sale roles (ideally in more complex, Enterprise, or technical sales processes) as an Account Managers and/or CSMs. • Experience collaborating with CS leaders to drive business impact. • Ability to dive into technical details and learn about product features and customer impact. • Strong communication and training delivery skills. • Ability to coach & leverage CS leadership as change agents to reinforce CSM adoption. • Strong organization and project management skills with the ability to manage many projects and tasks simultaneously. • Excellent written and oral communication skills with the ability to explain technical concepts using clear and concise language.

🏖️ Benefits

• Flexible, employee-led remote model • Professional development stipend • Comprehensive health and parental leave plans

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