Field Application Specialist, BioAnalytics

🔥 14 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

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• No salary listed.

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Sartorius

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

💼 Consulting

📦 Logistics

Manufacturing • Consulting • Logistics

Sartorius is a leading international partner of life sciences research and biopharmaceutical manufacturing. The company focuses on simplifying progress from drug discovery to manufacturing, thereby improving access to better medicine. Sartorius provides innovative laboratory instruments and consumables through its Lab Products & Services division for research and quality control in pharmaceutical and biopharmaceutical companies, as well as academic research institutes. Its Bioprocess Solutions division offers a broad product portfolio centered on single-use solutions, aiding customers in the safe and efficient manufacturing of biotech medications, vaccines, and cell and gene therapies. Headquartered in Göttingen, Germany, Sartorius operates globally with around 60 production and sales sites and employs approximately 14,600 people.

📋 Description

• Support customer evaluations, application assessments and technical consultations by translating process requirements into product and workflow recommendations • Execute application trials, validations, proof-of-concept activities and customer training • Design, coordinate and document customer-specific evaluation and onboarding plans and outcomes • Generate leads through customer interactions, meetings, pre-sales activities, presentations and seminars • Maintain awareness of and track opportunities within the pipeline • Resolve technical inquiries, application challenges and product performance issues by troubleshooting customer processes • Coordinate corrective actions with relevant functions • Provide application expertise throughout opportunity development, including technical insights, competitive positioning and solution recommendations • Capture customer feedback, application trends and competitive intelligence • Analyze field observations, trial outcomes and product usage patterns • Share actionable recommendations with Product Management and relevant stakeholders to influence portfolio enhancements

🎯 Requirements

• Master’s degree in Life Sciences, Biotechnology, Engineering or related field, or equivalent demonstrated professional experience • Initial professional experience in application support, technical support, field application, laboratory, process development or related customer-facing experience in the life sciences industry • In-depth knowledge of relevant products, applications and associated customer workflows • Ability to troubleshoot technical and application-related issues in customer environments • Hands-on technical capability, including demos, trials, evaluations and customer training activities • Ability to document application findings, trial outcomes and technical recommendations in a structured manner • Ability to collaborate effectively across Sales, Product Management, Quality and other cross-functional stakeholders in a matrix • Customer orientation with the ability to understand customer needs and translate them into effective application solutions • Strong communication and presentation skills, able to articulate technical value to diverse stakeholders • Fluent in English and German • Willing to travel >50% as this role is heavily focused on external customers

🏖️ Benefits

• Mentoring, leadership programs, Talent Talks, internal seminar offerings • Remote options, flextime, flexible work schedules, sabbaticals, Workation • Comprehensive onboarding, including a virtual online platform even before joining, Welcome Workshops, and a buddy as point of contact • Company car • Car leasing • Bike leasing • Large free parking garage • Good bus connections • Mutual support, teamspirit and international collaboration • Communities on numerous topics, such as coaching, agile working and business women network • Home office workstation • Rent subsidy • Collective accident insurance

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