Solutions Engineer

🕒 September 25

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💻 Solutions Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Satellite Office

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

📦 Logistics

📣 Marketing

✈️ Travel

Logistics • Marketing • Travel

Satellite Office is a Philippines-based employer and workspace services company that connects Filipino professionals with global clients. It offers premium, technologically equipped office locations across Metro Manila and Cebu and places employees in roles supporting major international brands. The company emphasizes employee engagement, continuous learning and development, competitive compensation and benefits, and a people-focused culture recognized by Great Place to Work®.

📋 Description

• Investigate support tickets and client calls to identify root causes • Trace issues through logs, traces, underlying data, and code • Demonstrate the platform live and show clients how to configure it for their workflows • Use AI tools to investigate code and data efficiently • Convert recurring issues into permanent fixes • Write clear tickets and documentation • Flag and escalate cross-system or multi-client issues • Progress from ticket-queue work to independently leading investigations

🎯 Requirements

• 2–4 years in a technical, client-facing role such as support engineering, solutions engineering, implementation, or QA • Comfortable debugging at the log level, such as Datadog • Ability to read JSON/data values • Ability to follow C#/.NET or TypeScript/React code sufficiently to find causes • Confidence presenting over screen-share to business and technical audiences • Clear spoken English • Genuine curiosity and desire to understand root causes • Already use AI tools as part of work • Flexible schedule with at least 4–5 hours of daily overlap with US Eastern Time

🏖️ Benefits

• Work directly with senior engineering leadership from day one • Genuine growth path with mentoring, reviewed investigations, and increasing ownership • High-visibility work on a platform trusted by firms managing tens of trillions in assets • Flexible schedule and confirmed flexibility on hours • AI tooling as a core part of the daily workflow • Learning opportunities, mentoring, and support • Team-building events and company-wide celebrations • Wellness programs • World-class offices in premium business hubs • Work with global brands and international clients

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