Sales & Customer Engagement Specialist – Phone

Job not on LinkedIn

🔥 39 minutes ago

🌐 Egypt, Argentina, +3 more countries – Remote

🇪🇬 Egypt – Remote 🇦🇷 Argentina – Remote 🇪🇹 Ethiopia – Remote 🇿🇦 South Africa – Remote 🇳🇬 Nigeria – Remote

💵 $1k - $1.2k / month

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Scale Army Careers

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Scale Army Careers is a remote-first recruiting and talent placement service that matches experienced marketing, sales, and technical professionals outside the U. S. (primarily Latin America and Africa) with high-growth U. S. companies. They handle candidate screening (including application forms, video interviews, take-home assignments), contract and payment administration, and provide ongoing support and onboarding guidance while placements work directly with client companies. Roles are typically full-time remote positions paid in USD through payroll platforms like Deel.

📋 Description

• Handle inbound sales calls from prospective customers interested in telehealth services and prescription treatment options • Guide qualified prospects through the enrollment and purchasing process • Identify customer needs, motivations, concerns, and buying signals • Move qualified opportunities toward a successful close • Answer non-clinical questions about pricing, enrollment, promotions, timelines, and purchasing • Explain promotions, discounts, and special offers according to company guidelines • Follow up with interested prospects • Use a consultative, customer-first approach • Build rapport and trust during inbound conversations • Address objections without high-pressure sales tactics • Maintain empathy and professionalism during sensitive health and wellness conversations • Protect confidential customer information and follow HIPAA requirements • Maintain boundaries between sales conversations and clinical guidance • Escalate medical and clinical questions to licensed healthcare professionals • Maintain accurate documentation of customer interactions • Manage customer interactions and sales activities in the CRM • Keep prospect information, follow-ups, and customer status up to date • Maintain organized customer records throughout enrollment • Collaborate with internal teams • Participate in sales coaching, quality assurance reviews, and product training • Apply coaching and feedback to improve sales conversations and conversion performance • Develop knowledge of products, promotions, processes, and approved customer information • Continuously improve objection handling, active listening, and consultative sales techniques • Complete the application form and record a skills-focused video

🎯 Requirements

• 2+ years of experience in inbound sales, inside sales, consultative sales, or a high-performing customer-facing role • Proven experience closing warm inbound sales opportunities • Experience handling objections and converting interested prospects into customers • Experience managing customer conversations through structured sales processes • Customer service experience is strongly preferred • Experience using CRM platforms to document customer interactions and sales activity • Strong phone-based sales and consultative selling skills • Strong active listening skills • Ability to establish rapport and trust with prospective customers • Strong objection-handling and closing abilities • High emotional intelligence and ability to navigate sensitive conversations professionally • Ability to balance customer experience with sales and conversion objectives • Experience using GoHighLevel, HubSpot, Salesforce, Zendesk, or similar CRM systems • Strong attention to detail in documenting customer conversations and follow-up activities • Ability to learn new products, processes, systems, and workflows quickly • Ability to follow structured sales, compliance, and escalation procedures • Availability to work 7:00 AM–4:00 PM PST • Resume must be submitted in English and PDF format • Must submit a video using the same email as the application • Must protect confidential customer information and follow HIPAA requirements

🏖️ Benefits

• Ongoing sales coaching • Quality assurance reviews • Product training • Opportunity to contribute to customer experience and company growth • Newsletter and career opportunity updates (optional)