ScienceLogic is a leader in IT Operations Management, providing modern IT operations with actionable insights to predict and resolve problems faster in a digital, ephemeral world. Its IT infrastructure monitoring and AIOps solution sees everything across cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation.

ScienceLogic

Data Engineer

• ScienceLogic is searching for a Python Engineer to develop and maintain critical ETL processes which run across data pipelines between our customer environments and our own cloud hosted data warehouse.
• Develop novel python based solutions to extract usage data from customer systems.
• Build ETL tooling to process customer data into consumable insights for stakeholders.
• Deploy and maintain cloud based queuing systems, databases, and other backend servers.
• Work with product teams to gather requirements and implement requested features.
• Build and maintain ci/cd tooling for rapid deployment of solutions.
• Maintain and support delivered software solutions as they scale.
• Implementing industry best practices and utilizing standard frameworks like opentelemetry.

Telemetry and Data Pipeline Engineer

Backend Engineer

• ScienceLogic is looking for a driven and analytical Software Engineer (Golang) with a proven track record of delivering high-quality software to accelerate customer outcomes. As part of the Restorepoint engineering team, you will work closely with other engineers, product management, and support to deliver biweekly product releases to help our customers centrally automate the backup, compliance, and change management processes of their IT network and security estate.
• The ScienceLogic Platform utilizes real-time performance monitoring and predictive analytics to optimize business processes, differentiate products and services, and create new revenue streams. We need talented individuals who are passionate about helping customers solve their business workflow problems by creating scalable and reliable solutions to help them automate their ever growing operational and automation needs.
• Collaborating closely with the team to delivery new capabilities and fixes in a CI/CD environment.
• Design, expand and maintain product APIs.
• Actively contribute to code reviews.
• Troubleshooting and continuously improving the product experience to meet the needs of our growing customer base.

Software Engineer - Golang

Security Engineer

• Play a key role in continuously delivering platform security capabilities to our growing customer base across multiple deployment patterns (eg, SaaS, PaaS, on-prem)
• Serve as a secure development leader and influencer, including development and integration of security tools into our development environments and pipelines.
• Collaborate across engineering and security to provide security-first guidance for new feature development and to ensure the platform consistently meets accreditation and certification requirements
• Review and develop secure engineering and operational practices
• Conduct secure engineering education to continue cultivating a security-first culture

Security Software Engineer

Sales

• Partner with the Human Resources team and internal clients to drive execution against the HR strategy within the Sales & Marketing teams.
• Serve as HR advisor, coach and partner to the sales management team, providing HR expertise and raising effectiveness in matters related to career development, staffing initiatives, employee relations, and performance management.
• Provide guidance and input on business unit restructures, workforce planning, and succession planning.
• In conjunction with the Director, Talent Management, administer compensation programs including: global market pricing & survey participation, market studies (program evaluation, trends), base salary structure maintenance (US and Int’l) providing guidance on compensation strategy & pay mix.
• Work closely with all HR functions to provide seamless HR support and guidance to the business.
• Manage and resolve complex employee relations issues, conducting effective, thorough and objective investigations and providing recommendations for resolution.
• Manage large company-wide initiatives for your business units (e.g., salary review, organizational change, workforce planning, succession planning, performance management, etc.)
• Collaborate with HR, Marketing, and Multimedia experts to design, update and maintain our internal SharePoint site (JARVIS), dedicated to providing all employees with important information and resources about ScienceLogic’s people, products, and common processes.
• Proactively looks for ways to improve the function’s effectiveness and enhance organizational impact.
• Manage Performance Review cycle for respective business units.
• Assists management in the development of solutions through and process redesign, change management, and culture change.
• Stay professionally current by participating in educational opportunities, reading professional publications, nurturing personal networks, and getting involved with industry organizations.

Sr. HR Business Partner - Sales & Marketing

Accounting, Payroll & Financial Planning

• Direct all aspects of accounting operations, overseeing all day to day functions related to general ledger, revenue, receivables, payables, payroll and financial reporting and analysis
• Own the monthly financial reporting package and internal flux analysis.
• Lead any historical financial data/reporting to be shared w/ external investors.
• Prepare year-end financial statements and footnotes in accordance with US GAAP to be reviewed by the CFO
• Lead process enhancement and formalization to increase efficiency and effectiveness in the monthly close process and all finance operations workflows (Quote to cash).
• Oversee M & A diligence and analysis of potential target acquisition companies.
• Own the financial integration for any successful acquisitions.
• Work closely with the FP&A team to analyze company's financial results.
• Lead the technical accounting analysis for complex client agreements, new technical guidance, and any other complex financial transactions. This will include a partnership with Deal desk on any complex and custom client agreements to secure a desirable revenue recognition outcome.
• Develop and maintain all necessary accounting policies and systems, including general ledger and financial reporting to ensure that records are maintained in accordance with generally accepted accounting principles.
• Oversee, coordinate and/or prepare tax schedules, planning, compliance, returns and information in connection with our tax advisors (EY).
• Managing Treasury function and operational cash flow in terms of client collections and A/P disbursements.
• Manage and work closely with the Accounting Director on the annual audit (w/ Deloitte).
• Build and scale the finance function as you manage, mentor and grow a team of Finance & Accounting professionals.
• Interact with venture capital partners and board of directors, and experience with cap tables (via Carta).
• Monthly compliance and reporting for Bank & Investor covenants.

VP of Finance

Solutions Engineer

• Responsible for quarterly quota attainment with consistency across reports.
• Responsible for interviewing, hiring, training, and performance managing employees.
• Works with an inside sales counterpart to execute campaigns, prospect, and qualify leads.
• Identify, qualify, and convert qualified leads and opportunities in the target region.
• Facilitate prospect and client communications within the company.
• Maintain all records, contact information, opportunities, and activities in SFDC for the target region.
• Maintain competitive intelligence on competitors.
• Create awareness of ScienceLogic through roundtables, networking, conferences, social media, and other methods working in tandem with the marketing.
• Provide input in the development of new products and services for ScienceLogic to better serve our clients.
• Participate with other regional sales directors and VP’s on national account coordination teams.
• Run and participate in weekly calls, monthly 1:1 territory sessions and quarterly QBR’s

Sr. Director, Sales Engineering - EMEA

Support Engineer

• ScienceLogic is looking for a Sr. Technical Support Engineer (TSE) to provide high quality, enterprise level, technical support on ScienceLogic products for our customers, partners and other ScienceLogic team members.
• The Customer Success team is composed of groups of highly intelligent and innovative Technical Support Engineers and Customer Success Managers who are dedicated to delivering a customer experience second to none.
• The Sr. Technical Support Engineer provides support for ScienceLogic’s entire product suite.
• Acts as a Tier 2 escalation point for advanced customer issues.
• Assists with all support cases during periods of heavy volume.
• Leads support efforts for customers who have been determined to have Critical value.
• Coordinates with Customer Success Managers to address any technical issues impacting a Customer’s success.
• Autonomously works on projects and more complex assignments with tangible results delivering benefits to the organizations.
• Proactively looks for ways to improve processes and innovate the support experience.
• Builds relationships and partnerships with other ScienceLogic teams.
• Mentors and trains new team members.
• Proactively shares information and expertise regarding recent fixes, and best practices.
• Provides on-call and shift coverage as required.

Sr. Technical Support Engineer

• Impress customers with your supernatural ability to think on your feet during enablement workshops which results in an outstanding customer experience.
• Lead deep discussions with customers how to adopt the optimal solution.
• Enable them with technical knowledge and guide the way when they are implementing the final outcome.
• Document why ScienceLogic is different from the competition in emails, Best Practice videos and Knowledge Base articles and how to achieve the best outcomes.
• Track, monitor and coordinate resolution of technical issues related to deployments of ScienceLogic platforms.
• Guide customers through use cases that result in improved business outcomes.
• Conduct technical training and enablement sessions for customers.
• Provide occasional tradeshow support.
• Excellent communication and the ability to develop customer rapport is paramount.

Remote Jobs at ScienceLogic

ScienceLogic

Telemetry and Data Pipeline Engineer

ScienceLogic

Software Engineer - Golang

ScienceLogic

Security Software Engineer

ScienceLogic

Sr. HR Business Partner - Sales & Marketing

ScienceLogic

VP of Finance

ScienceLogic

Sr. Director, Sales Engineering - EMEA

ScienceLogic

Sr. Technical Support Engineer

ScienceLogic

Sr. Customer Solutions Architect

ScienceLogic