Enterprise Onboarding Engineer

🔥 29 minutes ago

🇦🇺 Australia – Remote

💵 A$110k - A$125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sectigo

WebsiteLinkedInAll Job Openings

201 - 500 employees

🔒 Cybersecurity

☁️ SaaS

Cybersecurity • SaaS • Software

Sectigo is a leading digital certificate provider known for its comprehensive solutions in certificate lifecycle management (CLM) and online security. They offer a wide range of products, including SSL/TLS certificates, S/MIME email security, and code signing services, catering to organizations of all sizes. With a strong focus on automating certificate processes and enhancing digital trust, Sectigo aims to secure both human and machine identities in a rapidly evolving digital landscape.

📋 Description

• Provide production and proof-of-concept onboarding services to customers and prospects • Assist with implementation of the Sectigo product portfolio • Provide subject matter expertise on Sectigo products during post-sales customer engagements • Maintain communication and customer service throughout onboarding • Provide regular updates in a ticketing system • Manage priorities, deadlines, and internal and external expectations • Work in a fast-paced environment with minimal supervision • Contribute to the Onboarding Readiness Program and internal process improvement initiatives • Update and maintain the knowledge base and other documentation • Expand working knowledge of current and future products • Participate as a key team member to achieve individual and shared goals • Manage multiple customer accounts and liaise with internal and external stakeholders • Navigate and resolve technical issues during implementation and onboarding

🎯 Requirements

• BA/BS degree in computer science or engineering from an accredited college, or equivalent work experience (strongly preferred) • MCP – Microsoft Certified Professional (strongly preferred) • Linux/Solaris/UNIX System Administration experience (strongly preferred) • Azure/GCP/AWS Certification (strongly preferred) • Minimum 3+ years of IT industry experience, including a minimum of 1 year in a customer implementation environment • Experience with Active Directory, Microsoft Certificate Authority, Windows platform servers and workstations • Experience with Linux platforms • Experience with web servers and firewall/load balancer software or platforms • Experience with Public Key Infrastructure (PKI), SSL, and X509 (strongly recommended) • Network infrastructure experience (strongly recommended) • Experience with public cloud platforms (Azure, GCP, AWS) (strongly recommended) • Experience with eCommerce, CDN, DNS, WAF, or web hosting (strongly recommended) • Experience scripting in PowerShell, Python, Bash, or similar languages against REST APIs (strongly recommended) • Proficiency in English • Strong verbal and written communication skills • Customer service, time management, and account management skills • Ability to interface with technical engineers, architects, and diverse clients • Ability to lead projects and manage multiple competing priorities • Multitasking, troubleshooting, and problem-resolution abilities • Self-starter attitude, willingness to work as part of a team, and desire to continually learn • Additional languages such as French, Spanish, German, Italian, or Portuguese are an asset

🏖️ Benefits

• Remote work • Full-time employment • Equal opportunity and inclusive workplace • Career growth and promotion opportunities • Opportunities to learn new tools and technologies

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