Federal Travel Account Manager – Travel Management Services

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🕒 May 19

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Seneca Holdings

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🤝 B2B

⚕️ Healthcare Insurance

B2B • Environment • Healthcare Insurance

Seneca Holdings is the investment arm of the Seneca Nation, dedicated to building a portfolio of profitable businesses that promote long-term income and self-sufficiency for the Nation. The organization focuses on diversifying revenue streams through a variety of sectors, including federal government contracting, environmental solutions, and health-related services. By investing in sustainable opportunities, Seneca Holdings aims to support the economic growth of the Seneca community while honoring its mission of serving future generations.

📋 Description

• Serve as the primary point of contact for assigned federal government travel accounts • Build and maintain long-term, trust-based relationships with federal agency stakeholders and program managers • Ensure compliance with federal travel regulations, agency policies, and contractual service requirements • Analyze travel spend, program performance, and utilization to recommend cost-effective and policy-compliant solutions • Collaborate with internal operational teams, technology partners, and suppliers to deliver customized federal travel solutions • Monitor service level agreements (SLAs) and ensure consistent, high-quality service delivery • Address and resolve client issues promptly while maintaining strong customer satisfaction • Provide regular reporting and data-driven insights on travel program performance, savings opportunities, and compliance trends • Conduct periodic program reviews and strategic planning sessions with federal clients • Manage supplier relationships and support negotiations to maximize value for government programs • Stay informed on federal travel policies, contract requirements, and industry best practices • Develop and execute account management strategies to enhance program efficiency and expand services within federal contracts • Identify opportunities to introduce additional services such as Meetings and event management, Emergency and surge lodging support, Duty-of-care and traveler tracking solutions, Travel technology optimization (e.g., online booking tools and reporting platforms) • Maintain a sales pipeline for expansion opportunities within existing federal accounts, leveraging CRM tools such as Salesforce • Support contract renewals, recompetes, and program expansions while maintaining strong client retention

🎯 Requirements

• Bachelor’s degree in Business, Hospitality, Government Contracting, or a related field, or equivalent experience • Minimum 3–5 years of experience in travel management, federal account management, or government contracting • Strong knowledge of federal travel programs, government contracting environments, and compliance requirements preferred • Excellent analytical, negotiation, and organizational skills • Strong communication and stakeholder management abilities, particularly with government clients • Demonstrated ability to manage multiple accounts, priorities, and deadlines in a fast-paced environment • Proficiency with travel management systems, CRM platforms (Salesforce), and Microsoft Office Suite

🏖️ Benefits

• Competitive pay • Medical, dental, vision, life, and disability insurance • Voluntary benefit programs (critical illness, hospital, and accident) • Health savings and flexible spending accounts • Retirement 401K plan • Paid leave programs