UiPath RPA Support Engineer

Job not on LinkedIn

🔥 15 hours ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sequoia Connect

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Sequoia Connect is a company that specializes in IT advisory and talent services particularly focused on digital transformation. They provide headhunting services for technology specialists, IT consulting, and recruitment process outsourcing. With operations spread across multiple countries including the USA, Mexico, India, and regions in Latin America, they connect technologists with global companies. They aim to optimize processes, reduce operating costs, and maintain high standards of technological innovation. Sequoia Connect supports digital transformation for both multinational corporations and agile startups, serving over 700 clients across 50+ countries.

📋 Description

• Support customers with production Robotic Process Automation solutions built in UiPath • Act as liaison between the user community and technical applications development staff, including offshore teams • Resolve system problems and troubleshoot or triage issues • Conduct root cause analysis and execute corrective actions • Act as system administrator of the RPA system • Ensure standards compliance and institutionalize automation best practices • Conduct automation code and process reviews • Identify business process automation requirements and support solution creation • Generate reports and perform data analysis • Write and maintain system documentation, business processes, training procedures, and SOPs • Provide training and support directly to customers

🎯 Requirements

• 3+ years of overall IT experience • At least 2 years of relevant, hands-on experience supporting RPA solutions using UiPath • Graduate or postgraduate qualification from a reputable university, preferably BE/MCA • Basic experience with one or more scripting languages • Basic experience with system administration • Solid working knowledge of standard features/functions of one or more applications to field, analyze, and resolve customer issues • Good command of MS Office tools (Visio, Excel, PowerPoint, Word) • Analytical ability to connect different data points and provide insights • Excellent written and oral communication skills • Strong planning, time management, and collaboration skills • Resilience, emotional intelligence, and focus on agile delivery • Deep understanding of the difference between coding and engineering • Advanced oral English • Advanced Spanish

🏖️ Benefits

• Fully remote • Exposure to high-impact digital transformation projects • Global career opportunities • Collaboration with global teams • Training and support opportunities

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