Account Manager, Commercial Manufacturing

🕒 March 14

🌲 Oregon – Remote

🌲 Oregon – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Serán BioScience

WebsiteLinkedInAll Job Openings

201 - 500 employees

💰 Venture Round on 2021-01

At Serán, Our mission is to provide optimized drug development and manufacturing services for our clients, from discovery to the clinic. Our science-driven approach utilizes predictive design tools, novel chemistry, analytical tools, enabling delivery technologies, and a thorough knowledge of quality and regulatory requirements to guide our customers on their clinical development path.

📋 Description

• Identify, qualify, and pursue new commercial manufacturing opportunities for oral solid drug products • Build and maintain a robust pipeline of prospects aligned with Serán’s technical capabilities and capacity strategy • Conduct initial technical and commercial assessments to ensure strong project fit • Lead the development and negotiation of term sheets and commercial supply agreements • Serve as the primary point of contact for assigned commercial accounts, ensuring a high‑quality client experience • Develop strong, trust‑based relationships with key stakeholders at client organizations • Communicate project status, timelines, risks, and decisions clearly and proactively • Support long‑term client retention and growth through strategic account planning • Guide clients through the commercial manufacturing lifecycle—from onboarding and tech transfer through validation, launch, and ongoing supply • Collaborate closely with internal teams (technical operations, quality, supply chain, finance, legal) to ensure smooth project execution • Monitor project progress, identify risks or bottlenecks, and drive timely resolution • Ensure commercial commitments, deliverables, and quality expectations are met • Coordinate internal review and approval of commercial proposals, pricing, and contract terms • Manage renewals, amendments, and long‑term supply agreements as client needs evolve • Ensure accurate forecasting and demand planning to support capacity utilization • Provide market insights and customer feedback to inform commercial strategy and capacity planning • Maintain accurate CRM records, pipeline reporting, and revenue forecasting • Contribute to continuous improvement of commercial processes, tools, and client engagement practices • Support cross‑functional initiatives that enhance Serán’s commercial manufacturing capabilities and competitiveness • Scope my increase to align with company initiatives • Perform other related duties as assigned

🎯 Requirements

• Strong understanding of oral solid dose (OSD) drug development and commercial manufacturing processes • Working knowledge of GMP requirements, quality systems, and regulatory expectations • Ability to interpret technical data, batch records, and manufacturing requirements • Familiarity with tech transfer, validation, and commercial supply operations • Proven ability to manage complex accounts and long-cycle commercial relationships • Experience negotiating term sheets, pricing, and commercial supply agreements • Strong financial acumen, including forecasting, revenue planning, and capacity management • Skilled in opportunity qualification and pipeline management • Excellent verbal and written communication skills • Ability to build trust‑based relationships with technical, operational, and executive stakeholders • Strong presentation and client‑facing skills • Skilled at managing expectations and navigating sensitive commercial discussions • Strong project management capabilities • Ability to manage multiple accounts and priorities simultaneously • Highly organized, detail‑oriented, and proactive in identifying risks and solutions • Comfortable working cross‑functionally with operations, quality, supply chain, legal, and finance • Strategic thinker with a solution‑oriented mindset • Self‑motivated and comfortable in a fast‑growing, dynamic environment • Strong sense of ownership and accountability for client success and revenue outcomes • Demonstrated success in negotiating commercial agreements or long‑term supply contracts • Track record of managing cross‑functional teams or complex technical projects • Experience with CRM systems, forecasting tools, and pipeline reporting

🏖️ Benefits

• Prolonged periods of sitting at a desk and working on a computer • Must be able to lift to 15 pounds at times • Approximately 25% of travel required, and at times greater than 50% • Travel will be predominately domestic with the potential for international travel