Patient Access Specialist II – Pediatrics

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🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $27 - $33 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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61st Street Service Corp

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1981

⚕️ Healthcare Insurance

🤝 B2B

Healthcare Insurance • Human Resources • B2B

61st Street Service Corp. is dedicated to transforming patient care by providing service-oriented human resources and payroll management. With a focus on healthcare excellence, the company offers continuous learning and career growth opportunities within a diverse and collaborative environment. Since 1982, they have been committed to improving healthcare services by supporting the workforce that serves patients.

📋 Description

• Schedule appointment requests and perform outbound calls to schedule Epic referrals. • Communicates insurance participation, financial responsibility, and time of service policy to patient population. • Obtain patients insurance and demographic information registered in EPIC. • Perform real-time insurance verification. • Collects pre-registration information to address Epic work queue accounts. • Provide support and back-up coverage as needed. • General faxing, filing, and mail sorting. • Facilitate team discussions regarding complex patient scheduling needs. • Work on escalated cases with higher complexity as assigned. • Escalate issues to lead/supervisor/manager for resolution. • Performs other related duties as assigned.

🎯 Requirements

• High School Diploma or the equivalent required. • Minimum of 3 years of relevant experience including proficiency in medical terminology. • Strong proficiency in a wide range of scheduling complexity and related workflows. • Excellent customer service, problem assessment, and verbal/written communication skills. • Strong proficiency in Microsoft Office (Word & Excel) or similar software is required. • Associate's Degree or higher preferred. • Prior high volume customer service experience in a call center environment is preferred. • Bilingual (English/Spanish) a plus.

🏖️ Benefits

• Healthcare • Paid Time off