Sales Development Manager

🕒 6 days ago

🏄 California, Connecticut, +7 more states – Remote

🏄 California – Remote 🦌 Connecticut – Remote 🏛️ District of Columbia – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $105.1k - $112.5k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💵 Sales Development (SDR)

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ServiceTitan

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

☁️ SaaS

🤝 B2B

🏪 Marketplace

💰 $200M Series G on 2021-06

SaaS • B2B • Marketplace

ServiceTitan is a comprehensive software platform designed for the trades industry, providing solutions to enhance productivity and profitability for businesses. It offers a variety of features including dispatching, scheduling, marketing, reporting, and customer experience tools, tailored for trades like plumbing, HVAC, electrical services, and more. ServiceTitan seeks to empower businesses by optimizing operations, improving cash flow, and delivering superior customer experiences through an all-in-one platform. The software includes real-time data analytics, financing options, and mobile capabilities to support the operational needs of contractors and increase their revenue streams. By consolidating multiple business functions into a single platform, ServiceTitan aims to help contractors grow profitably and efficiently.

📋 Description

• Manage the SDRs on objectives and performance achievement • Monitor lead processes, metrics, and catalyze pipeline creation • Shape and implement SDR strategy and processes • Stay abreast of and coach SDRs on best practices • Serve as a mentor for your team and be a steward of the ServiceTitan organization • Report to Sr. Management on operational and financial KPIs • Motivate, incentivize, and recognize team members to encourage top performance • Recruit, interview, and onboard new Team Members • Conduct weekly 1X1s with each SDR • Help evaluate new technologies and programs to drive superior performance

🎯 Requirements

• Direct experience as SDR/BDR and applicable team lead or team management experience • Strong preference for 2+ years SDR management experience • Outbound specific cold-calling experience, not just handling inbound leads • Track-record of success managing a high-performing inside sales team • Strong understanding of outbound pipeline generation processes • Enthusiastic and vibrant attitude • Expert communication and presentation skills • Strong interpersonal skills and high emotional intelligence • Analytical mindset comfortable generating reports and identifying trends in data • Adept at adopting and rolling out new sales enablement technologies, proficiency with Salesforce.com a must • Experience with Salesloft and associated tech stack solutions strongly preferred

🏖️ Benefits

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. • Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. • Great work is rewarded through Bonusly, peer-nominated awards, and more. • Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. • Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on-demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.