Technical Development Director, Pharmaceutical

🕒 April 25

🇺🇸 United States – Remote

💵 $120k - $150k / year

⏰ Full Time

🔴 Lead

👔 Director

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SGS

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1878

📋 Compliance

☁️ SaaS

Compliance • SaaS • Sustainability

SGS is the world's leading Testing, Inspection, and Certification (TIC) company, providing a comprehensive range of services designed to assure quality and integrity across various sectors. SGS is focused on sustainability, offering climate action services and an all-encompassing ESG portfolio under its IMPACT NOW suite. The company has ambitious targets for growth by 2027, driven by its strategy to address global megatrends. SGS operates globally, providing business assurance, connectivity and products, digital trust, health and nutrition, and solutions for industries and the environment.

📋 Description

• Lead a broad range of activities to grow the firm’s consultancy business within the pharmaceutical sector • Develop and execute strategy • Drive business and product development • Oversee resource recruitment and development • Support sales and marketing efforts • Deliver internal and external training • Provide leadership in project management • Develop a comprehensive strategic plan to support the growth and development of SGS consultant services in NAM for Pharmaceutical and its supply chains sector • Define and execute the roadmap to convert strategy into action with key milestones to drive business expansion • Participate in marketing-led exercises to demonstrate thought leadership and market penetration • Provide Technical Support to sales team • Assist VP in the development and implementation of comprehensive strategic and tactical plans for pharmaceutical sector • Determine the resource requirements to grow the business. • Support the recruitment of consultants/experts • Ensure the technical operation and resources are equipped to deliver against key milestones and in accordance to customer KPIs • Work closely with the Global team to translate global initiatives in the NAM market • Identify skill gaps and lead the training and mentoring of existing resources • Expand the service offering beyond consultant services • Maintain competence and consultant credentials for agreed schemes by taking additional and/or refresher course(s) • Partner with Sales and Marketing teams to define and implement go-to-market strategies • Provide technical advice to sales, marketing, operations, and management as required • Coordinate with Key Account Specialists to ensure projects are scheduled in a timely manner • Perform consultant services as needed • Ensure the consultants/experts adhere to SGS global/local Procedures and closely follows specific procedures • Support and respond to client inquiries on all technical matters regarding pharmaceutical consultants • Development of systems, processes, and procedures to effectively deliver the service • Proactively identify opportunities to improve efficiencies • Collaborate closely with other business sectors and functional areas to ensure effective management of resources. • Establish a winning collaborative culture that embraces change, risk taking, and innovative thinking.

🎯 Requirements

• Bachelor's degree in Science, Business Management, Operations or related discipline • 10+ years of relevant experience in the pharmaceutical industry (Testing, Inspection, Certification) • 3-5 years of supervisory experience • Frequent travel required (34%-66%) • Advanced English • Advanced reasoning skills/abilities • Intermediate mathematical skills • Intermediate computer skills (Microsoft Office) • Basic French preferred • Knowledge and understanding of current standards and legislation in the pharmaceutical industry. • Excellent verbal and written communication, and interpersonal skills • Strong customer service orientation • Excellent organizational and time management skills • Knowledge and understanding of financial indicators, ability to analyze PNL • Ability to translate strategies into operational and tactical goals and track performance • Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations • Ability to motivate teams and lead through influence • Leadership and coaching skills.

🏖️ Benefits

• Medical, dental and vision insurance • Life insurance • Employee assistance programs • 401(k) with company match (immediate vesting upon enrollment) • Online training courses • Virtual and classroom development experiences • Tuition reimbursement program • Paid-time off • Family leave