Employee Relations Advisor

Job not on LinkedIn

🕒 May 5

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Logo of Sinch

Sinch

1001 - 5000 employees

🔌 API

📡 Telecommunications

🤝 B2B

💰 $48.8M Post-IPO Debt - Sinch on 2024-09

API • Telecommunications • B2B

Sinch is a global communications platform (CPaaS) that provides APIs and applications for messaging, voice, email, verification, and conversational AI, along with network connectivity and telco services. It enables businesses to run marketing campaigns, send notifications and alerts, verify identities, and support customers across SMS, RCS, WhatsApp, email, and voice channels, backed by large-scale operator connections and infrastructure. Sinch serves enterprises and communication providers with scalable, secure messaging and voice infrastructure and developer-focused APIs and tools.

📋 Description

• Lead prompt, thorough, and objective investigations into employee concerns • Provide expert coaching, guidance, and recommendations to HR Business Partners • Serve as the primary point of contact for sensitive and escalated employee relations issues • Analyze employee relations data to identify trends and improve employee experience • Develop and facilitate training for managers and employees on key topics • Partner closely with our Legal team to ensure compliance with employment laws • Maintain meticulous and confidential records of investigations and employee relations cases • Help develop and refine HR policies and procedures

🎯 Requirements

• 5+ years of progressive HR experience • 3+ years focused specifically on employee relations and conducting complex workplace investigations • In-depth knowledge of U.S. federal and state employment laws and regulations • Proven ability to manage sensitive and highly confidential information with discretion • Exceptional interpersonal and communication skills • Strong analytical and problem-solving skills • A bachelor's degree in Human Resources, Industrial Relations, or a related field • HR certification (e.g., SHRM-CP/SCP, PHR/SPHR) is highly desirable

🏖️ Benefits

• Health insurance • 401(k) matching • Paid time off • Flexible remote work options • Free virtual counselling resources • Paid parental leave and family planning support • Volunteer program support

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