Global Account Manager

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SINGU

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

☁️ SaaS

SaaS

SINGU is an AI-powered CAFM (computer-aided facility management) and CMMS (computerized maintenance management) software platform for real estate and property teams. It centralizes building and portfolio operations — work orders, preventive and predictive maintenance, equipment and inventory management, inspections, tenant experience, vendor and bid management, and ESG/utility data collection — and adds an AI layer (SINGU AI) that reads inspection reports, flags equipment risk, pre-fills work orders, captures equipment from photos, and answers portfolio questions in plain language. The platform targets facility managers, property managers, owners and asset managers, ESG officers and service providers across industries such as retail, office, logistics and facility/property management. SINGU recently announced the acquisition of QRmaint.

📋 Description

• Take full commercial ownership of a select portfolio of named global strategic accounts • Deliver expansion ARR through country, portfolio, product and use-case growth • Create, shape and close complex, multi-year and multi-country enterprise opportunities • Build an understanding of each customer’s global estate, strategic priorities, decision-making structure and commercial potential • Protect long-term commercial relationship value in partnership with Customer Success • Build trusted relationships with C-suite executives, senior business sponsors and global decision-makers • Develop executive engagement strategies and lead strategic customer conversations • Align customer leadership with Singu’s CEO, CRO and wider executive team • Lead complex commercial negotiations and enterprise agreement discussions • Develop and execute multi-year global account plans • Identify whitespace across countries, business units, property portfolios, operating models and Singu solutions • Navigate international buying groups and align global and local stakeholders • Partner with in-country sales leaders on local opportunity execution • Mobilise Presales, Product, Customer Success, Marketing and executive sponsorship around high-value opportunities • Maintain accurate views of account potential, pipeline, risks and forecast • Establish deal strategies, qualification standards and mutual action plans • Lead global QBRs, executive steering committees and strategic planning sessions • Provide executive visibility into account performance, growth potential and required interventions • Improve the repeatability of Singu’s global strategic-account approach and contribute to the wider function

🎯 Requirements

• Demonstrable track record of growing complex enterprise customers and closing significant, multi-stakeholder opportunities • Strong record of winning high-value, multi-year enterprise agreements or expansions, including seven-figure opportunities • Experience managing complex international or multi-country accounts • Ability to build credibility with CFOs, COOs, CIOs, Heads of Real Estate, workplace leaders and digital transformation sponsors • Strong commercial judgement, negotiation capability and forecasting discipline • Experience developing strategic account plans that translate customer priorities into substantial revenue growth • Ability to lead through influence across regional teams and matrixed organisations • Confidence to operate independently while engaging senior internal sponsors • Highly structured, outcome-oriented and collaborative working style • Experience in CAFM, facilities management, PropTech, workplace technology, real-estate software or an adjacent enterprise-software category is advantageous but not essential • Eligible to work in the country where located • English proficiency required

🏖️ Benefits

• Commission offered • Direct access to the CRO, CEO and senior leadership team • Established support from Customer Success, Presales, Product, Marketing and BDR resources • Potential to grow into broader leadership as the function develops