Remote Jobs at Smart Concept AG - #mysteryshopping

Smart Concept AG - #mysteryshopping

11 - 50 employees

Founded 2003

🤝 B2B

☁️ SaaS

B2B • SaaS

Smart Concept AG - #mysteryshopping is a Swiss customer experience and mystery-shopping firm that measures, analyzes and improves service and compliance for banks, insurers and other service organizations. The company provides mystery shopping, audits, surveys, Voice-of-Customer programs, management reporting and a digital SmartCockpit dashboard, along with consulting, customer-journey mapping and performance awards to help clients optimize customer experience and monitor promoter scores.