Senior Manager, Web

🕒 February 26

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SmartBug Media

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

🤝 B2B

☁️ SaaS

B2B • SaaS • Marketing

SmartBug Media is a full-service digital marketing agency specializing in leveraging the HubSpot platform to help businesses grow. They offer a range of services including HubSpot onboarding, marketing, sales, service, content, commerce, and operations hubs. SmartBug Media assists clients across various industries like healthcare, education, manufacturing, and SaaS with demand generation, revenue operations, paid media, web services, sales enablement, and customer success strategies. They focus on increasing marketing and sales effectiveness through proven strategies, automation, and hands-on training. Their accolades as a highly decorated HubSpot digital agency underscore their commitment to creating scalable solutions for predictable, resilient growth.

📋 Description

• Oversee active project portfolio within assigned LOB • Ensure projects are delivered on time and within budget & scope • Monitor project health indicators and proactively mitigate risk • Escalate systemic issues to Director, PMO • Manage and develop Project Managers within the LOB • Provide coaching on timeline management, scope control, and cross-functional coordination • Conduct performance reviews and development planning • Reinforce accountability and consistent execution standards • Ensure adoption of PMO standards, tools, and documentation practices • Audit project plans for compliance and quality • Drive continuous improvement of execution workflows • Partner with AMs to ensure alignment between scope and delivery plans • Collaborate with Strategists to support execution feasibility • Work with WFM to align staffing with workload forecasts • Identify delivery risks early and implement corrective action plans • Support PMs in navigating complex client or scope challenges • Elevate high-impact risks to Director, PMO when necessary • Track LOB-level delivery KPIs (on-time delivery, utilization, margin impact, etc.) • Provide regular updates to Director, PMO on portfolio health • Support data-driven decision-making across the LOB

🎯 Requirements

• 6–10+ years in project management within a services or agency environment • 2+ years managing or mentoring project managers • Strong knowledge of project lifecycle management and governance frameworks • Experience working within task-based systems (e.g., Teamwork, Asana, Monday, etc.) • Strong risk management and prioritization skills • Ability to influence cross-functional stakeholders without direct authority • Strong written and verbal communication skills • Experience managing multiple concurrent projects in a fast-paced environment