SmartLight Analytics
Healthcare Insurance • Fintech • Data Services
SmartLight Analytics is a healthcare analytics company that provides independent and ongoing monitoring of employee healthcare claims data. They focus on identifying and eliminating wasteful spending within health plans, ultimately lowering healthcare costs for self-funded employers without requiring changes in employee behavior. With a team of experts in data analysis, healthcare, and fraud investigation, SmartLight Analytics aims to improve healthcare benefits and promote high-value care for its clients while ensuring compliance with healthcare regulations.
Data & Support Analyst
Job not on LinkedIn
October 25
SmartLight Analytics
Healthcare Insurance • Fintech • Data Services
SmartLight Analytics is a healthcare analytics company that provides independent and ongoing monitoring of employee healthcare claims data. They focus on identifying and eliminating wasteful spending within health plans, ultimately lowering healthcare costs for self-funded employers without requiring changes in employee behavior. With a team of experts in data analysis, healthcare, and fraud investigation, SmartLight Analytics aims to improve healthcare benefits and promote high-value care for its clients while ensuring compliance with healthcare regulations.
📋 Description
• Define, analyze, and troubleshoot both internal and external end-user issues of our applications • Communicating with both internal and external stakeholders through ticketing systems (Such as Jira) • Proactively communicating with members of leadership when potentially critical issues arise • Utilize reporting tools (Excel, Jira) to track and document escalated issues
🎯 Requirements
• Prior professional software, webapp, and/or database troubleshooting & support experience • Basic proficiency in SQL equivalent to at least 1 year experience • Strong problem-solving skills and ability to work independently and efficiently in a remote environment
🏖️ Benefits
• A collaborative, learning-oriented culture • Encouragement of ownership, innovation, and professional growth
Apply NowSimilar Jobs
October 24
Systems Support Technician providing technical support and ensuring operation of control systems at Westfalia Technologies. Responsibilities include installation, troubleshooting, and customer support in a dynamic environment.
October 24
Desktop Support Analyst responsible for tier 1 troubleshooting and support at Helion Technologies. Managing inquiries and ensuring swift client issue resolution in a remote environment.
Swift
October 24
Technical Support Specialist at Whisker Labs assisting customers with technical issues. Engaging with a dynamic team to ensure service delivery and product improvements.
🇺🇸 United States – Remote
💵 $50k - $54k / year
💰 $31M Private Equity Round on 2019-12
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🦅 H1B Visa Sponsor
October 18
Transact Campus
501 - 1000
Technical Support Engineer specializing in problem-solving for customers across diverse environments. Supporting Transact+CBORD technology investments for superior customer value.
Linux
SQL
October 17
Technical Support Associate diagnosing and troubleshooting HVAC/R and energy management systems. Providing solutions for customers and third-party vendors in a dynamic remote environment.
🇺🇸 United States – Remote
💵 $65k - $78k / year
💰 $5M Debt Financing on 2022-06
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🦅 H1B Visa Sponsor