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Bilingual Healthcare Virtual Assistant – Medical Spa, English, Spanish

Job not on LinkedIn

🔥 0 minutes ago

🇨🇴 Colombia – Remote

💵 $6 - $7 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on SnappyCX's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of SnappyCX

SnappyCX

11 - 50 employees

💼 Consulting

☁️ SaaS

Consulting • SaaS • Customer Support

SnappyCX is a company that provides customizable outsourcing solutions designed to help businesses scale their operations efficiently. Offering a variety of services including IT and software development, customer support, finance and accounting, and virtual assistant solutions, SnappyCX delivers fast and reliable support to companies of all sizes. Their commitment to quality talent acquisition ensures that clients can save on operational costs while maintaining high standards in service delivery.

📋 Description

• Schedule and manage patient appointments, including confirmations and rescheduling • Manage incoming emails, phone calls, and other patient communications • Respond to patient inquiries professionally and provide accurate information about services • Handle appointment deposits, payment-related coordination, and follow-ups • Follow up with prospective and existing patients to support appointment bookings and retention • Assist with sales-related activities, including service inquiries and patient conversion • Provide excellent customer service and ensure a positive patient experience • Maintain accurate patient records and update relevant systems • Handle general administrative tasks to support the smooth operation of the medical spa • Maintain patient confidentiality and adhere to applicable healthcare privacy requirements

🎯 Requirements

• At least 3 years of experience as a Healthcare VA, Medical Virtual Assistant, Medical Receptionist, or in a similar healthcare administrative role • Experience working with a medical spa, aesthetics clinic, dermatology practice, wellness center, or related healthcare setting • Hands-on experience using Weave is required • Strong spoken and written English communication skills • Experience handling appointment scheduling, phone calls, emails, and patient inquiries • Familiarity with handling deposits, payment coordination, and patient follow-ups • Strong customer service and sales skills • Excellent critical-thinking, problem-solving, and organizational abilities • Ability to work independently, take initiative, and manage responsibilities with minimal supervision • Ability to adapt quickly and require minimal training

🏖️ Benefits

• Potential to increase from 20 hours per week to 40 hours per week based on client needs and performance • Fully remote position

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