
5001 - 10000 employees
Founded 2012
âď¸ SaaS
đ˘ Enterprise
đ¤ B2B
SaaS ⢠Enterprise ⢠B2B
Snowflake is a cloud-based data platform and data warehouse-as-a-service. It enables organizations to store, process, analyze, and share large volumes of structured and semi-structured data across multiple clouds, with separated scalable compute and storage, built-in security and data-sharing capabilities, and support for analytics and machine-learning workloads. Snowflake is delivered as a managed SaaS offering for enterprise customers and is primarily marketed and sold as a B2B product.
đĽ 1 hour ago
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5001 - 10000 employees
Founded 2012
âď¸ SaaS
đ˘ Enterprise
đ¤ B2B
SaaS ⢠Enterprise ⢠B2B
Snowflake is a cloud-based data platform and data warehouse-as-a-service. It enables organizations to store, process, analyze, and share large volumes of structured and semi-structured data across multiple clouds, with separated scalable compute and storage, built-in security and data-sharing capabilities, and support for analytics and machine-learning workloads. Snowflake is delivered as a managed SaaS offering for enterprise customers and is primarily marketed and sold as a B2B product.
⢠Develop knowledge on the delivery aspects of a Snowflake Implementation. ⢠Learn and apply Services Delivery framework, processes, tools, governance standards and operational processes with guidance. ⢠Assists in preparing and gathering data for weekly or periodic summary Services Delivery engagement reporting. ⢠Support end to end delivery coordination for low complexity projects and workstreams, ensuring alignment to scope, timelines, and quality expectations. ⢠Coordinate project planning activities, including schedule development, milestone tracking, dependency management, maintain project plans, RAID logs and status reporting. ⢠Proactive, early identification of risks and timely identification and mitigation. ⢠Develop a foundational knowledge of Snowflake's cloud data platform capabilities. ⢠Gain familiarity with technical delivery approaches, project governance and processes. ⢠Coordinate with the account team on specific customer tasks under guidance. ⢠Contribute to continuous improvement initiatives and adoption of Services Delivery and project management best practices. ⢠Adoption of AI to increase efficiency and productivity. ⢠Assists in tracking and coordinating basic technical issues. ⢠Demonstrate increasing autonomy in project execution while leveraging guidance from senior project management and delivery leadership. ⢠Demonstrate increasing project management capabilities, including organization, stakeholder communication, prioritization, execution discipline and customer focus. ⢠Assist in preparing customer facing materials including engagement kick off, status reports, project updates and meeting recaps. ⢠Respond to basic customer inquiries and escalate more complex needs and requirements to senior team members.(e.g. Project status updates, meeting coordination, timelines, action item follow up) ⢠Help gather and document customer feedback for review. ⢠Provide support for project scoping and planning documentation. ⢠Assist in tracking identified risks, dependencies, decisions and action items; follow up to ensure visibility and resolution progress. ⢠Escalate customer or engagement issues or blockers promptly to the Services Solutions Manager ,Project/Program manager or Project/Technical Delivery Managers.
⢠Typically requires a minimum of 1-3 years of related experience with a Bachelor's degree; nice to have a Master's degree. ⢠Experience in a client facing or technical support role. ⢠Some exposure to or interest in the AI/ML, Data Warehousing, Business Intelligence, and/or Cloud field. ⢠Experience managing tasks across multiple assignments simultaneously. ⢠Demonstrated strong organizational skills with a keen attention to detail and follow-through skills ⢠Effective verbal and written communication skills ⢠Comfort working across multiple projects, stakeholders, teams, and tools ⢠Proactive, curious, and eager to learn ⢠Familiarity with cloud technologies or enterprise software is a plus ⢠Knowledge of project management frameworks (SCRUM, PMBOK)
⢠Professional development opportunities
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