Community Manager

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🕒 May 9

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Social Commerce Club

WebsiteLinkedInAll Job Openings

11 - 50 employees

🛍️ eCommerce

🤝 B2B

📱 Media

eCommerce • B2B • Media

Social Commerce Club is a performance-driven social commerce agency that helps DTC and retail brands scale sales through TikTok Shop and omni-channel creator programs. They provide TikTok Shop setup and management, creator recruitment and full creator management, content creation (video and static ads), ads and growth management, and unified commerce strategies to drive GMV and cross-platform halo effects. The company operates a curated high-GMV creator community and emphasizes conversion optimization, iterative testing, and always-on creator distribution to deliver measurable e-commerce results.

📋 Description

• Welcome creators and onboard them into the brand ecosystem • Share briefs, offers, hooks, deadlines, links, and instructions • Track creator posting activity, momentum, and participation • Escalate operational issues such as shipping, linking, or compliance problems • Publish weekly creator activity recaps with next actions • Approve standard creator support actions • Send reminders to inactive or pending creators

🎯 Requirements

• Own creator community management, creator onboarding, creator communication, creator enablement, and creator success tracking. • Manage WhatsApp or community channels and keep engagement active • Support creators with questions about posting, linking, codes, timelines, and expectations • Help creators understand what content is needed and how to improve performance • Track creator posting activity, momentum, and participation • Nurture creator relationships and maintain trust with the creator base • Escalate operational issues such as shipping, linking, or compliance problems • Publish weekly creator activity recaps with next actions