Advocate Recruiting Administrator

🔥 12 hours ago

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Solace

1 - 10 employees

⚕️ Healthcare Insurance

🧘 Wellness

🌍 Social Impact

Healthcare Insurance • Wellness • Social Impact

Solace is a healthcare advocacy company that connects patients and their families with skilled advocates, such as doctors, nurses, and other healthcare experts. Their mission is to empower patients and improve healthcare outcomes by assisting with the navigation of the complex healthcare system. Solace provides support in areas like scheduling, communicating with medical teams, and insurance dealings, and advocates are covered by Medicare and Medicare Advantage plans. The platform ensures patients receive personalized support through phone or video consultations, assisting with everything from chronic illness management to healthcare paperwork.

📋 Description

• Maintain and update our ATS (Ashby) and manage onboarding documents end-to-end, ensuring records are accurate, current, and audit-ready • Serve as a primary point of contact for administrative inquiries from the Advocate Recruitment team, triaging requests and resolving issues quickly • Assist with scheduling internal on-site interviews and offer coordination for internal team development • Track Advocate candidate pipeline activity and flag bottlenecks or gaps to keep recruiting workflows moving efficiently • Prepare operational reports and support ad hoc departmental projects with strong attention to deadlines and deliverables • Build and maintain internal SOPs and administrative workflows that scale with team needs • Manage internal and external communications with professionalism and urgency, representing the team with clarity and care

🎯 Requirements

• 2+ years of administrative experience in healthcare, staffing, recruiting operations, or a similarly fast-paced environment • Exceptional organizational skills and attention to detail — you don't let things fall through the cracks • Strong written and verbal communication skills with a professional, clear presence • Proficiency with Google Workspace; comfort picking up new tools quickly • Ability to manage multiple priorities under pressure without losing precision • Discretion and sound judgment when handling sensitive or confidential information • A bias toward action — you solve problems and improve processes without waiting to be told

🏖️ Benefits

• Health insurance • 401(k) matching • Paid time off • Professional development opportunities

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