People Operations Associate

🕒 Yesterday

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👥 People Operations

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Solace

WebsiteLinkedInAll Job Openings

1 - 10 employees

⚕️ Healthcare Insurance

🧘 Wellness

🌍 Social Impact

Healthcare Insurance • Wellness • Social Impact

Solace is a healthcare advocacy company that connects patients and their families with skilled advocates, such as doctors, nurses, and other healthcare experts. Their mission is to empower patients and improve healthcare outcomes by assisting with the navigation of the complex healthcare system. Solace provides support in areas like scheduling, communicating with medical teams, and insurance dealings, and advocates are covered by Medicare and Medicare Advantage plans. The platform ensures patients receive personalized support through phone or video consultations, assisting with everything from chronic illness management to healthcare paperwork.

📋 Description

• Own and coordinate the onboarding experience for new hires, including systems access, equipment, documentation, and first-week logistics • Ensure employees feel supported, informed, and set up for success from day one • Manage offboarding processes with accuracy, empathy, and operational rigor • Partner cross-functionally to ensure secure and compliant employee transitions • Help maintain compliance with federal and state employment requirements • Support documentation management, I-9 verification, and audit readiness processes • Maintain employee data accuracy across HR and People systems • Help improve operational workflows and process documentation across the People function • Partner with recruiters and hiring managers to coordinate interviews and support candidate communications • Help deliver a thoughtful and organized candidate experience • Support employee engagement initiatives, internal events, team communications, and offsites • Assist with day-to-day People Operations support across the organization • Coordinate employee equipment, software access, and People-related vendor operations • Support invoice tracking, renewals, and operational logistics • Help maintain organization and operational consistency across People programs and processes

🎯 Requirements

• 2–5 years of experience in People Operations, Recruiting Coordination, HR Administration, Operations, or related support roles • Experience working in fast-paced or high-growth environments • Strong organizational and project management skills • High attention to detail and strong follow-through • Comfortable managing multiple priorities and operational workflows simultaneously • Strong communication skills and a customer-service mindset • Ability to handle sensitive information with professionalism and discretion • Experience using HR and recruiting systems such as Ashby, Gusto, Deel, Notion, Rippling, or similar platforms • Someone who is proactive, reliable, and enjoys building structure and process

🏖️ Benefits

• Up for the Challenge? • Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to [email protected] or [email protected].