Solution Performance Manager, Dealer Solutions

🕒 May 1

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Solera, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2005

🚗 Transport

☁️ SaaS

Transport • AI • SaaS

Solera, Inc. is a provider of data-driven and AI-enabled solutions for vehicle lifecycle management, fleet management, vehicle repairs, and claims processing. Solera offers a comprehensive suite of services that cater to the needs of dealers, insurers, repair shops, and fleet operators, utilizing advanced analytics to streamline processes and improve efficiency. Their services include vehicle tracking, claims automation, repair database management, and fleet intelligence, among others. With vast amounts of data and strong industry partnerships, Solera aims to enhance business outcomes for their clients across the automotive sector.

📋 Description

• Ensure customers fully adopt and use their contracted solutions, including: DMS workflows: Service, Parts, Accounting, Inventory, Variable Ops CRM workflows: Lead handling, BDC processes, showroom tracking Service operations: Lane check-in, scheduling, inspections, tech productivity Marketing solutions: Campaign automation, retention journeys, equity mining, reputation • With Account Manager, analyze dealership performance metrics and translate them into actionable recommendations. • Deliver scalable workflows, playbooks, and best practices tailored to dealership size. • Focus on customer operational performance and adoption.

🎯 Requirements

• 3–7+ years' experience in automotive SaaS, dealership operations, training, or consulting. • Strong working knowledge of dealership processes across fixed ops, variable ops, CRM, and marketing. • Hands-on experience with one or more automotive technologies (DMS, CRM, service scheduling, marketing platforms). • Excellent skills in coaching, training, process improvement, and data analysis. • Ability to communicate complex workflows clearly to dealership users and leaders.

🏖️ Benefits

• Travel 60-75% depending on territory/area size, customer needs, and on-site support requirements