Technical Service Manager – Utility Scale

🕒 June 17

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Solplanet

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

🏭 Manufacturing

💼 Consulting

🏥 Healthcare

Manufacturing • Consulting • Healthcare

Solplanet is a company specializing in the development and production of solar energy systems and related technology. They offer a wide range of products including energy storage systems, hybrid inverters, high and low voltage batteries, EV chargers, and heat pumps. Their solar inverters are noted for being reliable, user-friendly, and easy to install. Solplanet focuses on making solar energy accessible and sustainable, with products designed to reduce environmental impact while saving costs for both residential and commercial customers. Committed to innovation, they support their offerings with industry-leading warranties and provide comprehensive support through installation guides and monitoring tools. Solplanet actively participates in global solar trade fairs, showcasing their advances in solar technology.

📋 Description

• **As a Technical Service Engineer - Utility Scale, you will** • Provide field service support for utility-scale PV projects across EMEA • Support installation, commissioning, testing, troubleshooting and maintenance of utility-scale inverter systems and related equipment • Perform site inspections, technical audits, fault diagnosis and corrective actions in cooperation with customers, EPCs and internal teams • Support MV station, communication, monitoring and inverter-related activities within the defined scope of service responsibility • Act as a customer-facing technical representative during commissioning, service interventions and warranty-related activities • Provide structured technical feedback, service reports, issue documentation and root cause information to HQ Service, Quality and R&D teams • Support preparation and execution of service procedures, commissioning checklists, maintenance instructions and safety documentation • Deliver technical training to customers, partners, EPC teams and internal colleagues when required • Coordinate spare parts, service tools, test equipment and site readiness requirements for assigned projects • Support service activities related to strategic agreements, key accounts and utility-scale reference projects • Ensure that service activities are performed in line with safety standards, quality expectations and customer requirements • Work closely with the Technical Manager, Sales and HQ Service teams to ensure fast and professional issue resolution • Contribute to continuous improvement of products, service processes and customer documentation based on field experience.

🎯 Requirements

• **Your background and skills:** • Degree or technical education in Electrical Engineering, Power Electronics, Automation, Energy Systems or a related technical field • 3+ years of experience in field service, commissioning, troubleshooting or technical support in solar PV, power electronics, industrial automation or electrical systems • Experience with solar inverters and utility-scale PV plants is strongly preferred • Knowledge of electrical safety, LV/MV systems, communication systems, monitoring platforms and site commissioning procedures • Ability to read electrical diagrams, technical manuals, commissioning protocols and service documentation • Strong troubleshooting skills and ability to work under pressure on customer sites • Hands-on mindset, high safety awareness and willingness to travel extensively across EMEA • Good reporting skills and ability to document technical issues clearly • Good communication skills and customer-oriented attitude • Fluent English; Polish or another European language is an advantage • Driving license and ability to work on project sites are required.

🏖️ Benefits

• **What we offer:** • Giving you the unique opportunity to be part of a spirited and diverse team of passionate experts that work together within an exceptionally open-minded environment • Assisting you to develop, personally and professionally, to grow internally within an international environment which leverages your abilities, skills and expertise. • Providing you the unique opportunity to be part of an ambitious, energetic and rapidly growing Solplanet team with flat hierarchies, fast decision making and strong opportunities to successfully cultivate your long-term path within the renewable energy industry.