GTM Operations Manager

🕒 April 28

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Logo of Solutions by Text

Solutions by Text

51 - 200 employees

Founded 2008

💸 Finance

💳 Fintech

📋 Compliance

💰 Private Equity Round on 2021-11

Finance • Fintech • Compliance

Solutions by Text is a leading provider of text and payment services, focusing primarily on the consumer finance industry. They offer the FinText™ platform, which integrates messaging, payments, reporting, and compliance to enhance customer engagement and operational efficiency. Their services are particularly valuable for industries like lending, banking, and auto finance, where compliant text messaging solutions can drive improved payment rates and customer interactions. Solutions by Text prides itself on innovative communication methods that are compliant with regulations, helping businesses achieve better bottom-line results through increased customer contact and on-time payments.

📋 Description

• Support pipeline health and forecasting discipline • Assist in defining and maintaining pipeline health standards and inspection methodologies • Translate revenue targets into clear operating metrics (pipeline coverage, capacity, performance thresholds) • Support forecasting process to improve consistency and accuracy across team • Execute pipeline inspection and operating cadence • Help run pipeline inspection frameworks and regular operating rhythms • Support forecast calls, deal reviews and performance cadences • Provide visibility into pipeline quality, risks and trends to Sales leadership • Drive performance insights and accountability • Conduct root-cause analysis when performance deviates from plan • Identify gaps in pipeline health, coverage and execution • Support teams with data and insights to improve performance against targets • Maintain GTM operating standards • Help define and maintain core GTM KPIs and operating definitions • Ensure consistency in how performance is tracked and reported • Contribute to building a reliable source of truth for pipeline and bookings reporting • Support scalable process & instrumentation • Ensure systems are properly set up to track performance at each funnel stage • Partner cross-functionally to maintain accurate lifecycle tracking • Drive adoption of standardized processes, tools and definitions

🎯 Requirements

• 5-8 years in Sales Ops / RevOps or related roles • Experience with: Pipeline management and reporting • Forecasting processes and sales cadences • KPI tracking and performance analysis • Experience supporting B2B SaaS revenue teams • Hands-on experience with tools like SFDC, Gong, Outreach, ZoomInfo and Clay • Strong analytical and problem-solving skills • Collaborative mindset with ability to influence cross-functional teams

🏖️ Benefits

• Adhere to the Company's Code of Conduct/Ethics. • Create and maintain effective working relationships with other Company • Contribute to the professional culture within the office and the company • Project a professional and appropriate Company image in all dealings with clients, vendors, business partners and visitors. • Support the efforts of senior management and sales staff by maintaining business network of contacts as clients change roles and/or companies. • Ensure security of information in all matters pertaining to company, client, and consumer information. • Contribute to the professional culture within the office and the company

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