Solution Advisor – Coding

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Solventum

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Solventum is a healthcare-focused company renowned for its innovative solutions aimed at improving medical and oral care outcomes. The company offers a variety of medical technologies, including advanced wound care, surgical solutions, and sterilization products. Solventum also provides advanced oral care solutions, health information and technology services, and purification and filtration products for biopharmaceutical applications. Furthermore, Solventum places a strong emphasis on sustainability and education, providing resources and training for healthcare professionals globally. Their commitment to innovation and better healthcare has made them a leader in the healthcare industry, dedicated to enhancing patient safety and healthcare efficiencies.

📋 Description

• Partner with clients to perform workflow discovery, ensure adoption, and deliver advanced optimisation for assigned Solventum product lines • Serve as a subject matter expert for assigned teams and solutions • Understand clients’ short- and long-term strategy goals • Conduct current-state workflow and configuration reviews using Solventum best-practice workflows • Partner with clients on workflow optimisation changes • Advocate for customers, log issues, and escalate them according to standard procedures • Own client relationship coordination and client-focused interactions across the organisation • Track overall client satisfaction survey results for assigned clients • Define and track key performance indicators • Stay up to date on industry and product changes • Participate in corporate programs and initiatives and comply with professional, quality, corporate, and ethical standards

🎯 Requirements

• Minimum 10 years of Health Information Management/clinical coding experience • Relevant Health Information Management and clinical coding qualifications • Eligible for full membership to the Health Information Management Association of Australia (HIMAA) • Current, valid Driver’s License • La Trobe University Auditing Course qualifications or equivalent tertiary qualifications highly desirable • Previous auditing, training, and education experience in coding highly desirable • Strong understanding of Revenue Cycle and associated organisational workflows • Knowledge of Electronic Medical Record workflows, systems, implementation, and medical professional training • Demonstrated capability to manage multiple project streams and teams • Experience consulting with clients in health information systems • Demonstrated knowledge of assigned solutions, services, and products • Demonstrated industry knowledge • Proficient computer skills • Excellent written and verbal communication skills • Exceptional client relationship skills • Ability to find creative solutions and manage difficult situations diplomatically • Strong business acumen, strategic thinking, presentation, and training skills • Must be creative and innovative • Strong teamwork, collaboration, interpersonal skills, professionalism, sound judgment, dependability, and work ethic • Must be legally authorized to work in the country of employment without sponsorship for employment visa status • May include up to 50% domestic travel

🏖️ Benefits

• Relocation Assistance: May be authorized • Supporting Your Well-being: Solventum offers many programs to help you live your best life – both physically and financially • Competitive pay and benefits • Equal opportunity employment and diversity and inclusion commitment