Solvo Global
B2B • HR Tech • SaaS
Solvo Global is a leading remote talent solutions provider that matches businesses with experienced nearshore professionals across multiple functions. They handle sourcing, screening, hiring, onboarding and training, offering dedicated remote teams for accounting, back office, collections, customer service, healthcare recruiting, legal, logistics, sales, and staffing. Solvo combines human talent with AI-powered business tools to streamline processes like appointments, card payments, password resets, order look-up, bank reconciliations, and data entry, and emphasizes flexible, cost-effective staffing without long-term contracts.
Bilingual Customer Service Agent
Job not on LinkedIn
November 26
🗣️🇪🇸 Spanish Required
Solvo Global
B2B • HR Tech • SaaS
Solvo Global is a leading remote talent solutions provider that matches businesses with experienced nearshore professionals across multiple functions. They handle sourcing, screening, hiring, onboarding and training, offering dedicated remote teams for accounting, back office, collections, customer service, healthcare recruiting, legal, logistics, sales, and staffing. Solvo combines human talent with AI-powered business tools to streamline processes like appointments, card payments, password resets, order look-up, bank reconciliations, and data entry, and emphasizes flexible, cost-effective staffing without long-term contracts.
📋 Description
• Brindar atención al cliente excepcional • Gestionar interacciones a través de cinco canales • Proporcionar información sobre productos y servicios a clientes • Resolver quejas y problemas de clientes de manera eficaz • Hacer seguimiento a los clientes para garantizar su satisfacción • Informar a los clientes sobre productos o servicios adicionales
🎯 Requirements
• Mínimo 1 año de experiencia laboral en atención al cliente BPO • Nivel de ingles conversacional avanzado (B2+/C1) • Disponibilidad para laborar en el horario establecido
🏖️ Benefits
• Atención al cliente excepcional • Trabajo en múltiples canales de comunicación • Oportunidad de resolver quejas y problemas de clientes • Actualización de bases de datos para mantener información precisa
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