Sales Support Specialist

🕒 July 29

🌐 Colombia, Venezuela – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 32%

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🗣️🇪🇸 Spanish Required

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Logo of NeoWork

NeoWork

51 - 200 employees

🤝 B2B

🏢 Enterprise

👥 HR Tech

B2B • Enterprise • HR Tech

NeoWork is a global staffing and operations partner that helps businesses scale quickly and efficiently. They provide a range of services including customer experience transformation, virtual assistants, AI training, MVP solutions, and both creative and technical services. NeoWork's offerings are designed to enhance operational capabilities and drive revenue and retention for client businesses. They offer managed services including quality assurance, workforce management, and dedicated reporting, thereby functioning as an extension of a company’s team. NeoWork tailors its competitive pricing to meet the unique needs of its clients, providing highly trained and experienced staff ready to deploy at startup speed.

📋 Description

• Conduct virtual sales consultations with prospective clients to understand their needs, project goals, and budget. • Present the company's pergola catalog and recommend products tailored to each client's requirements. • Prepare accurate quotes, estimates, and customized sales proposals. • Maintain consistent follow-up with leads through all stages of the sales pipeline until they are converted or disqualified. • Research local construction setbacks, zoning regulations, and permit requirements by contacting municipalities and government offices. • Provide clients with accurate information regarding permitting requirements and project feasibility. • Maintain detailed and organized records of client interactions, proposals, and sales activities within the CRM. • Collaborate with internal teams to ensure a seamless transition from sales to project execution. • Deliver exceptional customer service while building strong relationships with prospective and existing clients.

🎯 Requirements

• Experience conducting virtual sales consultations and successfully closing sales. • Fluent in both English and Spanish, with excellent verbal and written communication skills in English. • Proven ability to independently prepare accurate quotes, estimates, and sales proposals. • Strong organizational skills with the ability to manage and follow up on multiple leads across different stages of the sales pipeline. • Experience or familiarity with the construction, home improvement, outdoor living, or building materials industry is preferred. • Comfortable contacting municipalities and government agencies to research zoning regulations, permit requirements, and construction setbacks. • Proficient with CRM systems, Microsoft Office, and Google Workspace. • Self-motivated, detail-oriented, and able to work independently in a remote environment.

🏖️ Benefits

• We offer health insurance for contractors • Holiday Extra Pay • The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs. • This is a 100% home-based position • We prioritize the mental health of our team members and offer mental health days to support their well-being. • In addition to the base salary, performance-based incentives are provided. • There is an annual review and appraisal process in place. • There are ample opportunities for professional growth and advancement within the company.

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