Solvo Global
501 - 1000 employees
🤝 B2B
👥 HR Tech
☁️ SaaS
B2B • HR Tech • SaaS
Solvo Global is a leading remote talent solutions provider that matches businesses with experienced nearshore professionals across multiple functions. They handle sourcing, screening, hiring, onboarding and training, offering dedicated remote teams for accounting, back office, collections, customer service, healthcare recruiting, legal, logistics, sales, and staffing. Solvo combines human talent with AI-powered business tools to streamline processes like appointments, card payments, password resets, order look-up, bank reconciliations, and data entry, and emphasizes flexible, cost-effective staffing without long-term contracts.
Customer Service Representative, Bilingüe Inglés B2/C1
🔥 0 minutes ago
🗣️🇪🇸 Spanish Required
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Solvo Global
501 - 1000 employees
🤝 B2B
👥 HR Tech
☁️ SaaS
B2B • HR Tech • SaaS
Solvo Global is a leading remote talent solutions provider that matches businesses with experienced nearshore professionals across multiple functions. They handle sourcing, screening, hiring, onboarding and training, offering dedicated remote teams for accounting, back office, collections, customer service, healthcare recruiting, legal, logistics, sales, and staffing. Solvo combines human talent with AI-powered business tools to streamline processes like appointments, card payments, password resets, order look-up, bank reconciliations, and data entry, and emphasizes flexible, cost-effective staffing without long-term contracts.
📋 Description
• Brindar atención y soporte a clientes durante todo el proceso de servicio. • Coordinar citas, entregas, solicitudes y seguimiento de servicios. • Mantener comunicación constante con clientes, abogados, proveedores de salud y equipos internos. • Actualizar y gestionar información de clientes y casos de manera organizada y precisa. • Dar seguimiento a documentación y solicitudes para garantizar una experiencia excepcional al cliente.
🎯 Requirements
• Inglés avanzado (B2/C1) conversacional y escrito. • Mínimo 1 año de experiencia en Customer Service, Call Center, Client Support o roles similares. • Excelentes habilidades de comunicación y atención al cliente. • Capacidad para gestionar múltiples tareas y realizar seguimiento de procesos. • Experiencia en el sector legal, médico o de gestión de casos (deseable).
🏖️ Benefits
• Modalidad: Remoto
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