Sonic Electronics
AR/VR • Hardware • Media
Sonic Electronics is a professional Audio, Video, Control, Lighting, Rigging, and Stage effects equipment distributor based in the Middle East & Africa. They offer a collection of technology brands along with end-to-end project support services, including design solutions, acoustic studies, video simulations, and technical training to optimize audiovisual experiences. With a focus on providing quality solutions tailored to different environments, Sonic Electronics is dedicated to helping clients achieve their vision with advanced technology and professional support.
eCommerce Customer Service Representative
Job not on LinkedIn
October 30
Sonic Electronics
AR/VR • Hardware • Media
Sonic Electronics is a professional Audio, Video, Control, Lighting, Rigging, and Stage effects equipment distributor based in the Middle East & Africa. They offer a collection of technology brands along with end-to-end project support services, including design solutions, acoustic studies, video simulations, and technical training to optimize audiovisual experiences. With a focus on providing quality solutions tailored to different environments, Sonic Electronics is dedicated to helping clients achieve their vision with advanced technology and professional support.
📋 Description
• Provide timely support to customer inquiries across any channel; inbound calls, outreach, email live chat and social media. • Deliver upon our best in-class customer experience. • Create and foster lasting customer relationships. • Take accountability for your customers and solve their problems on the first contact by mastering the customer journey and ensure customers realize their desired outcome. • Follow through with commitments/promises to our guests. • Complete managerial requests. • Manage upwards and help us better our service experience. • Maintain company policy on service requests. • Additional duties and responsibilities may be assigned as necessitated by business needs.
🎯 Requirements
• Diploma or Bachelor's Degree preferred. • 2+ years Customer Service or Sales experience required. • Strong proficiency with computer applications. • Typing Speed: 45 WPM. • Excellent verbal and written communication skills. • Exceptional customer service skills. • Team player with a very strong work ethic and high energy level.
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