Customer Service Representative – Smantry App (Mini-Job)

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Speisekammer.App

WebsiteLinkedInAll Job Openings

1 - 10 employees

🛍️ eCommerce

🧘 Wellness

eCommerce • Wellness • Food

Speisekammer. App is an innovative application designed to help users manage their food inventory efficiently. By allowing users to scan barcodes and keep track of expiration dates, the app aims to reduce food waste, save money, and promote sustainable living. With features for organizing food storage, planning meals based on available ingredients, and providing nutritional information, it caters to anyone looking to maintain a healthy and economical kitchen. Whether you are tech-savvy or a beginner, Speisekammer. App simplifies the management of your kitchen supplies, making it easier to avoid unnecessary waste and eat well.

📋 Description

• Respond to customer inquiries daily via chat, email, and social media. • Assist Smantry App users with troubleshooting and problem resolution. • Improve, expand, and translate the app's existing knowledge base. • Support troubleshooting and issue resolution for the internal support tool. • Actively engage with users to collect their feedback and suggestions for improvement.

🎯 Requirements

• Excellent written and verbal communication skills in German and English. • Self-motivated and structured way of working. • Willingness to learn and understand the functionality of the Smantry App. • Flexibility and reliability in handling customer inquiries. • Advantageous: experience in customer service or client support.

🏖️ Benefits

• You will focus on customer value, not on pointless meetings, rituals, or bureaucratic alignments. • Flexible working hours — you can arrange your schedule freely. • We use AI where appropriate, but not for direct communication with our users.