GTM Systems Manager

🔥 20 hours ago

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Spellbook

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤖 Artificial Intelligence

☁️ SaaS

Artificial Intelligence • SaaS • Legal

Spellbook is an innovative AI companion designed specifically for commercial lawyers, offering advanced legal tools to streamline and enhance the process of drafting and reviewing contracts. It allows users to draft from scratch or saved libraries, review and redline contracts to catch risks, compare contracts against industry standards, and get quick answers to complex legal questions. Trusted by over 2,600 law firms and in-house teams worldwide, Spellbook integrates with popular platforms such as Word and is powered by advanced AI models like GPT-4. It enhances efficiency for legal professionals across various areas, including real estate, intellectual property, mergers and acquisitions, and more, by providing a secure and compliant service.

📋 Description

• Own the architecture and day-to-day operation of the Sales and CS tech stack, with HubSpot as the system of record • Evaluate, implement, and integrate adjacent tools (Unify, Gong, Clay, and others) to create a cohesive, high-leverage revenue infrastructure • Lead system integrations and ensure clean, reliable data flows across the stack via native connectors, middleware, and API-based integrations • Make build, buy, or kill decisions on tools. Consolidate where possible, eliminate redundancy • Maintain a documented system architecture so the stack remains legible and scalable as the team grows • Serve as the primary HubSpot admin: users, teams, permissions, properties, pipelines, and lifecycle stages • Build and maintain workflows, automations, and reporting that power day-to-day Sales and CS operations • Establish and enforce data governance: property naming conventions, picklist hygiene, deduplication, and record lifecycle policies • Partner with Sales and CS leaders to document and continuously improve the core GTM business processes, including lead-to-opportunity, opportunity-to-close, customer onboarding, renewal, and expansion • Identify friction points in the revenue motion before they become bottlenecks. Propose and ship solutions • Build the operational foundation for new GTM motions (outbound plays, ABM programs, PLG signals, etc.) as the company evolves • Identify opportunities to apply AI and automation to repetitive GTM workflows like enrichment, routing, follow-up, and reporting • Stay current with developments across the modern revenue stack and bring a point of view on where we should be investing • Partner with Enablement to ensure reps actually use the systems you build • Document workflows, build training materials, and run change management for new processes and tools • Measure adoption and iterate. A system no one uses is a system that doesn't exist • Act as the internal subject matter expert and escalation point for systems and process questions • Support with other responsibilities and projects as required

🎯 Requirements

• 5+ years of experience in revenue operations, GTM systems, or sales operations in a B2B SaaS environment • Hands-on CRM expertise. You've architected a CRM from the ground up, not just used it. HubSpot experience and certifications are a plus. • Strong understanding of how CRM integrates across the modern revenue stack, from prospecting and enrichment through conversation intelligence and CS tooling • Proven ability to translate business requirements into scalable systems and process solutions • Comfortable in an ambiguous, fast-paced environment. We're growing quickly, and things change every day • Ability to manage multiple projects simultaneously, establishing new processes while streamlining existing ones • Strategic thinker who is also execution-oriented. Comfortable operating at altitude and in the weeds in the same week • Bias for action and strong opinions held loosely. You bring a point of view to every conversation • Excellent communication and stakeholder management skills. Comfortable working cross-functionally with Sales, CS, Marketing, and Finance • Strong documentation habits and attention to detail • Curiosity about AI tools and how they can streamline revenue workflows

🏖️ Benefits

• Access our company-paid group benefits for you and your family, with $1,000 towards mental health support • Disconnect during our holiday closure and take advantage of our generous time off policies throughout the year • Enjoy monthly paid meals, an annual wellness allowance to support your well-being and parental leave top-ups as your family grows • Secure your stake in our success; you’ll receive competitive stock option grants as a pivotal early employee