
51 - 200 employees
Founded 2020
🤝 B2B
👥 B2C
☁️ SaaS
B2B • B2C • SaaS
Sqwad is a flexible outsourced customer service and sales provider that combines a global network of remote independent agents with a proprietary platform, training academy and AI tools to recruit, onboard, manage and scale customer-facing teams. The company offers tailored “sqwads” of agents for B2C and B2B sales, customer care, trust & safety, and retargeting, and integrates via APIs to clients' CRMs to monitor production, productivity and quality in real time. Sqwad emphasizes agent selection by expertise and affinity, continuous training and data-driven performance management to deliver scalable, predictable outsourced contact center and sales operations.
🔥 0 minutes ago
🗣️🇩🇪 German Required
🗣️🇫🇷 French Required
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51 - 200 employees
Founded 2020
🤝 B2B
👥 B2C
☁️ SaaS
B2B • B2C • SaaS
Sqwad is a flexible outsourced customer service and sales provider that combines a global network of remote independent agents with a proprietary platform, training academy and AI tools to recruit, onboard, manage and scale customer-facing teams. The company offers tailored “sqwads” of agents for B2C and B2B sales, customer care, trust & safety, and retargeting, and integrates via APIs to clients' CRMs to monitor production, productivity and quality in real time. Sqwad emphasizes agent selection by expertise and affinity, continuous training and data-driven performance management to deliver scalable, predictable outsourced contact center and sales operations.
• Manage a team of approximately 10 to 15 sales agents • Oversee project operations • Ensure compliance with procedures and support the professional development of team members • Analyze individual and team performance and implement action plans to improve results
• Minimum 2 years of management experience • Native-level German speaker • Strong expertise in telemarketing • Previous experience in the personal insurance sector is a plus
• Fixed salary + monthly performance bonuses (package based on profile) • Flexible working hours Monday to Saturday depending on business needs • 100% Remote • Professional development program
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