Remote Jobs at Sqwad

Sqwad

51 - 200 employees

Founded 2020

🤝 B2B

👥 B2C

☁️ SaaS

B2B • B2C • SaaS

Sqwad is a flexible outsourced customer service and sales provider that combines a global network of remote independent agents with a proprietary platform, training academy and AI tools to recruit, onboard, manage and scale customer-facing teams. The company offers tailored “sqwads” of agents for B2C and B2B sales, customer care, trust & safety, and retargeting, and integrates via APIs to clients' CRMs to monitor production, productivity and quality in real time. Sqwad emphasizes agent selection by expertise and affinity, continuous training and data-driven performance management to deliver scalable, predictable outsourced contact center and sales operations.