Bilingual Personal Injury Case Manager

🔥 0 minutes ago

🌐 Nicaragua, El Salvador, +4 more countries – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

💬 Bilingual

🚫👨‍🎓 No degree required

👻 Ghost score 22%

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Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Manage personal injury cases and coordinate case-related activities from intake through ongoing treatment • Retrieve and organize medical records and documentation • Open and manage insurance claims • Coordinate medical treatment and appointments for personal injury clients • Open and manage medical liens with healthcare providers • Follow up with medical providers regarding treatment, records, bills, and documentation • Handle and coordinate property damage claims • Communicate with clients regarding treatment, appointments, claims, and case-related updates • Communicate with insurance companies, medical providers, and other parties as needed • Maintain accurate and up-to-date case documentation and records • Track case progress, outstanding items, and required follow-ups • Ensure timely follow-up on medical treatment, records, liens, and property damage matters • Work independently and take ownership of assigned cases and tasks • Coordinate medical treatment and follow up with providers and clients • Open and manage medical liens and related documentation • Handle property damage and insurance claim matters while tracking case progress

🎯 Requirements

• Minimum 2 years of experience working specifically as a Personal Injury Case Manager • Minimum 2 years supporting a California-based personal injury law firm in a similar Case Manager capacity • Strong understanding of personal injury case management processes • Hands-on experience with medical records retrieval, opening insurance claims, medical treatment coordination, medical liens, and property damage claims • Strong written and verbal English communication skills • Highly organized with strong attention to detail • Ability to manage multiple cases, deadlines, and follow-ups simultaneously • Comfortable communicating directly with clients, medical providers, and insurance companies • Bilingual English/Spanish preferred; strong English-only candidates will also be considered • Experience using Filevine preferred • Previous experience managing California personal injury cases preferred • Experience coordinating treatment and medical providers for PI clients preferred • Familiarity with medical lien processes and property damage claims preferred • Experience working remotely with a U.S.-based law firm preferred

🏖️ Benefits

• Full-time employment, 40 hours per week • Remote work • Monday–Friday schedule, 8:00 AM–5:00 PM PST

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