Front Desk Receptionist - Patient Care Coordinator, Women's Health & Wellness

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Staffing For Doctors

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Answer inbound and outbound patient calls with a warm, professional presence • Schedule and reschedule appointments accurately and efficiently • Perform insurance verification ahead of patient visits • Collect co-pays and self-pay payments • Coordinate patient check-in to keep the office running smoothly • Manage recall lists and proactive patient follow-up • Assist with prior authorizations as needed • Support overall patient communication across calls, portal messages, and other channels

🎯 Requirements

• Prior experience in a medical front desk or patient care coordinator role • Experience with insurance verification and co-pay/self-pay collection • Comfortable handling a high volume of inbound and outbound calls • Strong organizational skills to manage scheduling, recalls, and follow-up • Warm, patient-centered communication style • Comfortable discussing sensitive health topics with care and discretion • Experience with ModMed EMA EHR preferred • Familiarity with Google Workspace preferred • Experience with prior authorizations preferred • Background supporting an OB/GYN or women's health practice preferred