Medical Admin/Patient Coordinator, Weight Management Practice

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Staffing For Doctors

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Handle inbound and outbound patient calls in a friendly, professional manner and document communications in eClinicalWorks • Book, confirm, and reschedule appointments for new and returning patients • Serve as the primary phone contact and answer non-clinical patient inquiries • Conduct follow-up calls and route clinical questions appropriately • Manage provider calendars and follow up with patients due for routine care or weight management check-ins • Minimize schedule gaps • Prepare, submit, track, and follow up on prior authorization requests for medications, imaging, and procedures • Gather medical documentation and coordinate with insurance carriers to prevent delays in patient care • Update patient demographics and insurance details in eClinicalWorks • Manage patient portal messages and complete daily administrative practice tasks

🎯 Requirements

• Minimum 2+ years supporting a U.S.-based medical office as a Receptionist, Scheduler, Patient Coordinator, or Medical Admin • Proven experience handling high-volume inbound and outbound patient calls • Experience managing complex scheduling systems • Demonstrated experience submitting, tracking, and following up on insurance prior authorization requests • Excellent spoken and written English with a warm, personable, and clear phone voice • Strong organizational skills and attention to detail • Ability to work independently in a remote setting with a long-term commitment • Quiet, HIPAA-compliant home office • Reliable computer setup, high-speed internet, and a clear headset • Preferred: background in Primary Care, Weight Management/Weight Loss, Obesity Medicine, or Internal Medicine • Preferred: hands-on experience using eClinicalWorks (eCW) • Preferred: experience managing medication prior authorizations for weight management or chronic disease medications • Preferred: experience with Comm IT phone systems, insurance verifications, or basic medical billing/RCM workflows